Total Economic Impact

The Total Economic Impact™ Of TripleLift Custom Native Formats

Cost Savings And Business Benefits Enabled By TripleLift Custom Native Formats

A FORRESTER TOTAL ECONOMIC IMPACT STUDY COMMISSIONED BY Triplelift, JANUARY 2026

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Total Economic Impact

The Total Economic Impact™ Of TripleLift Custom Native Formats

A FORRESTER TOTAL ECONOMIC IMPACT STUDY COMMISSIONED BY Triplelift, JANUARY 2026

Cost Savings And Business Benefits Enabled By TripleLift Custom Native Formats

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Executive Summary

Advertising agencies face rising media costs, fragmented digital ecosystems, and growing consumer aversion to disruptive ads. Native advertising offers a creative solution by blending brand messages seamlessly into publishers’ content in order to enhance users’ experience and engagement. TripleLift’s custom native formats use component-based templates and dynamic rendering to match ads with publishers’ environments; businesses can use them to help achieve competitive KPIs, more efficient media spend, and greater campaign bandwidth.

TripleLift Custom Formats encompasses both native and non-native high-impact creative solutions — including native ads, display, branded video, connected TV (CTV), and retail media — to deliver flexibility and scale across an omnichannel programmatic ecosystem. This study focuses specifically on custom native formats, which transform standard brand assets into native formats, support engagement metrics like click-through rate (CTR) and video completion rate, and provide creative assembly along with contextual publisher data at no additional cost. Agencies can activate these formats programmatically via demand-side platforms (DSPs), using curated deals and integrated targeting capabilities to simplify campaign execution.

TripleLift commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying TripleLift.1 The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of TripleLift Custom Native Formats on their organizations.

272%

Return on investment (ROI)

 

$2.2M

Net present value (NPV)

 

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed five decision-makers with experience using TripleLift Custom Native Formats. For the purposes of this study, Forrester aggregated the experiences of the interviewees and combined the results into a single composite organization, which is a global media agency with annual revenue of $5 billion and eight programmatic buyers. It spends $1.2 million with TripleLift per year.

Interviewees said that prior to using TripleLift, their organizations relied on standard programmatic display and other native vendors, which led to them experiencing high CPMs, time-consuming creative processes, and limited scalability. They also expressed concerns about inventory quality and transparency, with some partners offering less-premium placements and opaque inventory sources, such as made-for-advertising websites; this raised brand safety risks and led to suboptimal engagement metrics.

After the investment in TripleLift, interviewees described improved performance metrics, price efficiencies, and ease of execution for native formats, including display, branded video, and/or CTV. Interviewees’ organizations designated TripleLift a preferred partner for native formats and consistently integrated it into ongoing media planning and buying cycles when their campaign objectives called for native solutions.

Key Findings

Quantified benefits. Three-year, risk-adjusted present value (PV) quantified benefits for the composite organization include:

  • An estimated return on advertising spend (ROAS) of $3.7 for campaigns using TripleLift. The composite organization improves advertising efficiency and campaign performance by using TripleLift’s custom native formats. These ads deliver consistently higher KPIs across all campaigns — such as lowering CPMs by 20% to 60%, depending on the industry; 2x higher CTRs; cost per action (CPA) reductions; and brand-lift improvements of 2% to 3% — resulting in a ROAS of $3.7. Over three years, the composite organization gains an estimated $1.3 million in profit from incremental advertising value.

  • Saving 40 hours per campaign by using TripleLift’s creative services. The composite organization uses TripleLift’s creative services to format assets and develop custom units. The composite uses TripleLift’s creative services in 60% of its campaigns, saving an estimated 40 hours per campaign. Over three years, these efficiencies amount to $357,000 in avoided labor costs.

  • Improved campaign setup, optimization, and productivity. The composite organization saves 54 hours on setting up and optimizing each campaign with TripleLift’s curated deals — bundling inventory, targeting, and creative specifications into a single deal ID — and streamlined back-end workflows. Over three years, these improvements amount to $927,000 in productivity efficiencies.

  • Data cost savings of 15%. The composite organization leverages TripleLift’s contextual and publisher data in all its campaigns, which is included at no additional cost when purchasing media from TripleLift. The composite assumes savings of 15% per campaign, yielding a three-year total of $425,000 in avoided data expenses.

Unquantified benefits. Benefits that provide value for the composite organization but are not quantified for this study include:

  • A trusted partnership. The composite makes TripleLift a preferred “go-to” partner for native programmatic campaigns due to its “white glove” service, consistent performance, rapid issue resolution, and predictable quality.

  • Innovative native formats. The composite has access to TripleLift’s premium, visually appealing ad formats like flipbooks, carousels, scroll, and cinemagraph that enhance the user experience and brand perception. Interviewees described these formats as less intrusive, highly engaging, and standardized across thousands of publishers.

  • Measurement and attribution. The composite organization utilizes TripleLift’s advanced measurement capabilities, such as ad attention and effectiveness studies, heatmaps, foot-traffic analysis, and brand-lift surveys. These tools support incremental testing and optimization, while features like dynamic pricing and real-time A/B testing improve performance.

Costs. Three-year, risk-adjusted PV costs for the composite organization include:

  • TripleLift ad costs of $290,000 in Year 1 to $326,000 in Year 3. The composite organization incurs media fees when purchasing TripleLift inventory. This cost reflects the investment required to access curated native formats, contextual targeting, and premium publisher inventory.

The financial analysis that is based on the interviews found that a composite organization experiences benefits of $3.0 million over three years versus costs of $798,000, adding up to a net present value (NPV) of $2.2 million and an ROI of 272%.

“TripleLift has constantly proved that it can provide highly engaged ad inventory at a very efficient cost and facilitate it programmatically through a DSP of our choice.”

VP, data and platform solutions, advertising agency

“TripleLift provides an approximate savings of 3.5% to 4.0% compared to other publishers providing native solutions. [It] delivers ease of activation, reliable performance, and strong programmatic service, making it an easier lift than others.”

Programmatic buyer, digital advertising agency

Key Statistics

272%

Return on investment (ROI) 

$3.0M

Benefits PV 

$2.2M

Net present value (NPV) 

Benefits (Three-Year)

[CHART DIV CONTAINER]
Increased advertising value
Productivity efficiencies with TripleLift creative designs
Improved campaign optimization and programmatic buyer efficiency
Data cost savings captured with TripleLift

The TripleLift Custom Native Formats Customer Journey

Drivers leading to the TripleLift investment
Interviews
Role Industry Region Revenue
VP, data and platform solutions Advertising agency Global $17.4B
Director, integrated media planning Media agency Global $4.8B
Associate director, central programmatic team Media agency Global $4.8B
President Media agency Global $800M
Programmatic buyer Digital advertising agency US $750M
Key Challenges

Prior to investing in TripleLift Custom Native Formats, interviewees worked with traditional native partners and managed campaigns through manual DSP workflows. These were problematic and created inefficiencies across setup, creative approvals, revisions, optimization, vendor responsiveness, and data/inventory transparency.

The interviewees noted how their organizations struggled with common challenges, including:

  • Pricing efficiencies and scalability. Interviewees explained they faced high CPMs and unpredictable pricing structures with other vendors. Scalability was another pain point: Vendors struggled to deliver consistent reach across premium inventory, especially for large campaigns or international markets. The VP of data and platform solutions at an advertising agency noted, “With TripleLift, you have access to thousands of websites … it is an economy of scale that you can achieve there, and you trust the quality of the inventory.”

  • Delays and responsiveness. Interviewees reported that creative turnaround times with other providers were a major bottleneck. Other agencies/partners often required four to five business days to approve and implement creative changes, with additional delays for legal reviews and compliance checks. The programmatic buyer at a digital advertising agency described how communication was slow and fragmented with frequent back-and-forth cycles adding an extra 3 hours per week per campaign. They added: “[With TripleLift] the immediacy that they give me as soon as I reach out and within moments they are reaching back and they are on it. So, I know that things will be resolved very quickly.”

  • Creativity and performance. The president of a media agency observed that matching content and creativity to native formats was complex with previous solutions, as many vendors offered rigid templates or cookie-cutter formats that failed to blend seamlessly with publisher environments, resulting in lower engagement. He added that performance metrics, such as click-through and conversion rates, often declined over time, and advertisers struggled to maintain midfunnel impact. He explained: “Native tends to be for more nuanced messaging. One of the reasons for using TripleLift was to expand the reach.”

Solution Requirements

The interviewees searched for a solution that could:

  • Improve media efficiency and CPM performance.

  • Access premium, brand-safe inventory with transparency.

  • Improve creative quality and differentiation.

  • Expand reach and scale in native environments.

  • Drive midfunnel engagement and brand awareness and consideration.

  • Support planners’ requests for custom units and one-to-one deals.

“Different campaigns have different goals. So, one might be click-through rate; one might be cost per action. And even though there are different goals, TripleLift does a great job at hitting those benchmarks for those specific KPIs.”

Programmatic buyer, digital advertising agency

Composite Organization

Based on the interviews, Forrester constructed a TEI framework, a composite company, and an ROI analysis that illustrates the areas financially affected. The composite organization is representative of the interviewees’ organizations, and it is used to present the aggregate financial analysis in the next section. The composite organization has the following characteristics:

  • Description of composite. The composite organization is a global advertising agency with $5 billion in annual revenue across all departments and accounts. Prior to adopting TripleLift, the agency relies on multiple vendors and manual DSP workflows for native programmatic campaigns, which creates inefficiencies in pricing, scalability, and creative turnaround. The composite organization continues to use other vendors for different formats and objectives but designates TripleLift as its primary partner for native programmatic campaigns, branded video, and CTV. The agency employs eight programmatic buyers, who focus on midfunnel and upper-funnel objectives across various client campaigns.

  • Deployment characteristics. In Year 1, the composite organization invests $1.2 million in TripleLift’s Custom Native Formats and plans to integrate branded video and CTV as part of its roadmap. Building on a growing strategic partnership, the agency leverages TripleLift’s cost and performance efficiencies to increase spend by 5% in Year 2 and 7% in Year 3. TripleLift becomes a trusted partner, fully embedded in recurring media planning cycles for campaigns requiring native formats.

 KEY ASSUMPTIONS

  • Global advertising agency

  • $5 billion in overall marketing and advertising revenue across all departments and accounts

  • $1.2 million TripleLift campaign spend in Year 1

  • Eight programmatic buyers

  • 120 native campaigns per year

Analysis Of Benefits

Quantified benefit data as applied to the composite
Total Benefits
Ref. Benefit Year 1 Year 2 Year 3 Total Present Value
Atr Increased advertising value $479,520 $503,496 $538,741 $1,521,757 $1,256,804
Btr Productivity efficiencies with TripleLift creative designs $136,080 $142,884 $153,090 $432,054 $356,814
Ctr Improved campaign optimization and programmatic buyer efficiency $357,318 $371,534 $392,857 $1,121,709 $927,046
Dtr Data cost savings captured with TripleLift $162,000 $170,100 $182,007 $514,107 $424,596
  Total benefits (risk-adjusted) $1,134,918 $1,188,014 $1,266,695 $3,589,627 $2,965,260
Increased Advertising Value

Evidence and data. Interviewees noted that TripleLift’s native formats improved advertising efficiency and engagement across key performance metrics, including lower CPMs, higher CTRs, and stronger video completion rates. These gains allowed their organizations to reinvest these savings and performance uplift in campaigns, expanding their reach and adding premium formats without increasing overall spend.

Interviewees mentioned that TripleLift delivers strong KPIs, hitting benchmark performance numbers even though these goals could vary by campaign compared with other native and programmatic solutions. Key results included:

  • Strong CPM efficiency. Interviewees noted that TripleLift consistently delivered competitive CPM rates — often 20% to 60% lower, depending on format and industry — compared with other native programmatic advertisers. They illustrated the cost advantages across verticals by describing how CPMs were 40% to 60% lower in financial services, while they were 12% to 24% lower in travel. The programmatic buyer at a digital advertising agency noted that TripleLift has very efficient rates, consistently $1 to $2 below the team’s native CPM. These cost efficiencies allowed interviewees’ teams to reinvest savings in additional impressions or premium units, improving their overall campaign scale and performance.

  • Improved CTR. The interviewees noted that TripleLift consistently met or exceeded CTR benchmarks. The VP of data and platform solutions at an advertising agency noted that TripleLift’s CTR was approximately 2x higher than standard programmatic display benchmarks (0.05%). The president of a media agency highlighted that TripleLift’s creative optimization approach delivered uplift in engagement performance of 4% to 16% through real-time testing and dynamic creative adjustments.

  • Enhanced CPA. Interviewees described how TripleLift campaigns consistently met or beat acquisition cost targets. The programmatic buyer at a digital advertising agency said that CPA goals consistently come in below their goal of $1; she attributed this to better targeting and creative relevance, which enabled her team to achieve conversion objectives without overspending.

  • Measurable brand lift. The associate director of the central programmatic team at a media agency observed that TripleLift-supported campaigns demonstrated measurable improvements in awareness and consideration. The VP of data and platform solutions at an advertising agency noted that with TripleLift, brand-lift studies typically showed increases of 2% to 5% in awareness metrics; some campaigns achieved lift of up to 4% when creative and audience targeting were optimized.

Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:

  • The composite organization spends $1.2 million on advertising with TripleLift in Year 1.

  • Advertising spend grows 5% in Year 2 and 7% in Year 3 as the partnership deepens, with TripleLift becoming more integrated into the organization’s media planning and execution processes. This growth reflects continued collaboration and the composite’s reliance on TripleLift’s native advertising capabilities to drive efficiency and performance improvements.

  • The composite organization achieves an average return on advertising spend (ROAS) of $3.7 on TripleLift campaigns.

  • Performance improvements are driven by lower CPMs (20% to 60% below benchmarks), higher CTRs (approximately 2x display norms), CPA reductions, and brand-lift gains of 2% to 3%.

  • These efficiencies are reinvested in campaigns and enable the composite to expand its campaign reach and incorporate premium formats.

  • The profit margin for the composite advertising agency is 12%.

Risks. The realization of these benefits will vary with:

  • The amount of advertising budget allocated to TripleLift.

  • The depth of partnership and adoption of native formats.

  • The type and format of campaigns.

  • The organization’s profit margin.

Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $1.3 million.

$3.7

ROAS with TripleLift

“Typically, we see that TripleLift has better performance in consideration and awareness in brand-lift studies compared to other native or high-impact units.”

Associate director, central programmatic team, media agency

Increased Advertising Value
Ref. Metric Source Year 1 Year 2 Year 3
A1 Advertising budget with TripleLift Composite $1,200,000 $1,260,000 $1,348,200
A2 ROAS with TripleLift Composite $3.7 $3.7 $3.7
A3 Additional revenue with TripleLift Ads A1*A2 $4,440,000 $4,662,000 $4,988,340
A4 Profit margin TEI methodology 12% 12% 12%
At Increased advertising value A3*A4 $532,800 $559,440 $598,601
  Risk adjustment 10%      
Atr Increased advertising value (risk-adjusted)   $479,520 $503,496 $538,741
Three-year total: $1,521,757 Three-year present value: $1,256,804
Productivity Efficiencies With TripleLift Creative Designs

Evidence and data. Interviewees reported that leveraging TripleLift for creative asset development and formatting reduced turnaround times and minimized internal resource requirements, particularly for midfunnel campaigns. They added that their teams were able to launch campaigns faster and avoid extended back-and-forth cycles with creative agencies. Key results included:

  • Faster midfunnel execution. Interviewees emphasized that TripleLift’s creative efficiencies were most impactful for midfunnel campaigns because these campaigns required the rapid deployment of visually appealing dynamic adjustments and native integration to keep audiences engaged during the consideration phase. TripleLift’s capabilities helped their agencies meet tight timelines and optimize engagement without sacrificing quality.

  • Extended creative timelines with agencies. Interviewees noted that other creative agencies often required several weeks to produce custom units. The director of integrated media planning at a media agency explained: “If the creative agency was to develop some of the units that TripleLift has made, it would probably take them weeks, maybe months. I’ve seen TripleLift turn it around in a week or so, like five business days.” The director estimated that this difference saved 40 to 80 hours of effort per campaign.

  • Faster setup than with other vendors. Interviewees described how setting up creative units with other partners involved multiple revisions and extended timelines. The associate director of the central programmatic team at a media agency shared: “With other vendors, it could take four to five days to get creative approved and live. With TripleLift, I can do it in one day.” Faster setup enabled the interviewees’ agencies to meet tight launch windows without sacrificing quality.

  • Easier changes to creative. Interviewees explained that making adjustments to live campaigns was time-consuming with traditional partners, with turnaround times of two to three days for minor edits. The associate director of the central programmatic team at a media agency stated that creative changes with TripleLift can be completed in about “an hour.”

Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:

  • The composite launches 120 campaigns with TripleLift in Year 1 and grows 5% in Year 2 and 7% in Year 3 as the partnership deepens.

  • Sixty percent of campaigns use TripleLift to create assets.

  • Creative efficiencies include speeding setup from four or five days to one day; making changes in approximately 1 hour versus two to three days; and reducing the reliance on creative agencies to create units, taking five days instead of weeks. These efficiencies save the composite 40 hours per campaign.

  • Forrester assumes a 75% productivity recapture rate for these time savings.

Risks. The realization of these benefits will vary with:

  • The number of campaigns that use TripleLift for creative asset development.

  • The growth rate of campaigns.

  • Salaries for different roles and geographic locations.

  • The productivity recapture rate.

  • Campaign complexity and customization requirements.

  • The degree to which external creative agencies remain involved in asset development.

  • The integration of TripleLift workflows with DSPs and agency systems.

Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $357,000.

60%

Campaigns that use TripleLift to create assets

“TripleLift creates really nice, visually appealing ads. The clients truly benefited from using TripleLift to make their basic assets into more beautiful, splashy, and eye-catching units.”

Director, integrated media planning, media agency

Productivity Efficiencies With TripleLift Creative Services
Ref. Metric Source Year 1 Year 2 Year 3
B1 Campaigns using TripleLift Creative Services Composite 120 126 135
B2 Percent of campaigns using TripleLift to create assets Composite 60% 60% 60%
B3 Hours saved by TripleLift designs per campaign Interviews 40 40 40
B4 Fully burdened hourly rate for a member of the creative team Composite $70 $70 $70
B5 Productivity recapture rate TEI methodology 75% 75% 75%
Bt Productivity efficiencies with TripleLift Creative Services B1*B2*B3*B4*B5 $151,200 $158,760 $170,100
  Risk adjustment 10%      
Btr Productivity efficiencies with TripleLift Creative Services (risk-adjusted)   $136,080 $142,884 $153,090
Three-year total: $432,054 Three-year present value: $356,814
Improved Campaign Optimization And Programmatic Buyer Efficiency

Evidence and data. Interviewees reported that TripleLift created more efficient setup and optimization for campaigns as well as time savings for programmatic buyers as a result of requiring less troubleshooting and fewer revisions. Interviewees highlighted:

  • Campaign setup. The interviewees noted that TripleLift’s curated deals bundle inventory, targeting, and creative specs into a single deal ID. This reduced the time and manual effort it took for them to set up a campaign, including building multiple line items, configuring targeting, and creating wrappers in the DSP.

  • Optimization. The interviewees also highlighted how TripleLift’s turnkey programmatic deals reduced the ongoing effort required for optimization. Traditionally, programmatic buyers spend hours each day adjusting bids, filtering low-performing sites, and troubleshooting issues across thousands of placements. The VP of data and platform solutions at an advertising agency explained that TripleLift’s curated deals handled most of this on the back end; the buyer only needs to monitor high-level performance and communicate any issues to TripleLift. They noted that this reduced daily DSP work, such as checking campaign performance metrics and adjusting bids, from roughly “3 hours to about half that time.”

  • Productivity efficiencies. The programmatic buyer at a digital advertising agency described how TripleLift’s clear processes and predictable asset integration reduced the time spent on troubleshooting and revisions. She noted saving 3 to 5 hours per week per flight within a campaign due to fewer delays and less back and forth with creative assets.

Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:

  • The composite organization saves approximately 54 hours per campaign through faster setup and reduced optimization efforts. For setup, TripleLift’s curated deals eliminate manual DSP configuration tasks like building line items, targeting, and wrappers, saving about 24 hours (or three business days) per campaign. And TripleLift’s back-end optimization reduces daily DSP work for the composite from 3 hours to 1.5 hours over a four-week flight, saving 30 hours per campaign.

  • The composite organization has eight programmatic buyers dedicated to purchasing programmatic native media.

  • Each buyer saves 4 hours per week with TripleLift due to its fast turnaround, clear process and communication, minimal troubleshooting, and predictable asset integration.

  • Forrester assumes a 75% productivity recapture rate for these time savings.

Risks. The realization of these benefits will vary with:

  • The number of campaigns as well as their complexity and size.

  • Buyers’ experience with and variation in optimization practices.

  • The growth rate of campaigns.

  • The number of programmatic buyers.

  • Salaries for different roles and geographic locations.

  • The productivity recapture rate.

Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $927,000.

$927K

Improved campaign setup, optimization, and employee productivity

“[TripleLift] saves between three to four days to set up a regular programmatic campaign and continue to run and optimize it every week. If TripleLift has already curated and built the campaign as a deal, then all I have to do is just to go in and find the deal … I don’t need to set up anything.”

VP, data and platform solutions, advertising agency

Improved Campaign Optimization And Programmatic Buyer Efficiency
Ref. Metric Source Year 1 Year 2 Year 3
C1 Campaigns with TripleLift B1 120 126 135
C2 Hours saved per campaign with TripleLift setup and ongoing optimization (excluding the creative process) Interviews 54 54 54
C3 Fully burdened hourly rate for a programmatic buyer Composite $65 $65 $65
C4 Programmatic buyers Composite 8 8 8
C5 Hours saved per week with TripleLift’s troubleshooting, revisions, and turnaround times Interviews 4 4 4
C6 Productivity recapture rate TEI methodology 75% 75% 75%
Ct Improved campaign optimization and programmatic buyer efficiency ((C1*C2*C3)+(C3*C4*C5*52))
*C6
$397,020 $412,815 $436,508
  Risk adjustment 10%      
Ctr Improved campaign optimization and programmatic buyer efficiency (risk-adjusted)   $357,318 $371,534 $392,857
Three-year total: $1,121,709 Three-year present value: $927,046
Data Cost Savings Captured With TripleLift

Evidence and data. Interviewees reported that TripleLift’s contextual and publisher-derived data eliminates the need for costly third-party audience segments, which reduced their campaign expenses. Key benefits include:

  • Publisher-derived signals for precision and compliance. Interviewees described how TripleLift leverages premium publisher data to deliver relevant and privacy-safe targeting without additional fees — reducing their data costs and increasing accuracy through contextual alignment with content.

  • Trust and transparency in media quality. Interviewees emphasized that TripleLift sources inventory directly from reputable publishers rather than through multiple resellers, which fostered trust and ensured brand-safe environments. They noted that this transparency and quality assurance is critical for maintaining campaign integrity when scaling across thousands of premium sites.

  • Cost savings. Interviewees reported that they traditionally purchase external data to improve targeting, which can add 10% to 25% to campaign costs. The VP of data and platform solutions at an advertising agency explained: “If you have a campaign for $100,000 and the data cost is at 15%, then you are talking about $15,000 easily going into data costs. TripleLift’s contextual and publisher-derived data is free, saving 10% to 25% of the campaign cost.”

  • Usage in midfunnel campaigns. Interviewees noted that TripleLift automatically includes its data when media is purchased, so buyers often rely on it for midfunnel campaigns. The director of integrated media planning at a media agency emphasized that TripleLift is preferred in part for its targeting capabilities.

Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:

  • The composite organization uses TripleLift’s contextual and publisher-derived data in all campaigns where TripleLift media is purchased.

  • By avoiding third-party data fees, the composite saves 15% of the costs for these campaigns.

Risks. The realization of these benefits will vary with:

  • The number of TripleLift campaigns and level of adoption.

  • The campaign mix and targeting requirements.

  • The spend threshold and vendor negotiations.

  • Variations in data strategy.

Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $425,000.

15%

Data cost savings with TripleLift

“If I don’t use TripleLift and use third-party data, I would have to pay for it: On average, that’s 10% to 25% of the campaign cost. TripleLift gives us targeting for free.”

VP, data and platform solutions, advertising agency

Data Cost Savings Captured With TripleLift
Ref. Metric Source Year 1 Year 2 Year 3
D1 Advertising budget with TripleLift A1 $1,200,000 $1,260,000 $1,348,200
D2 Data cost savings with TripleLift Interviews 15% 15% 15%
Dt Data cost savings captured with TripleLift D1*D2 $180,000 $189,000 $202,230
  Risk adjustment 10%      
Dtr Data cost savings captured with TripleLift (risk-adjusted)   $162,000 $170,100 $182,007
Three-year total: $514,107 Three-year present value: $424,596
Unquantified Benefits

Interviewees mentioned the following additional benefits that their organizations experienced but were not able to quantify:

  • A trusted partnership. Interviewees emphasized the value of TripleLift’s partnership beyond media performance, citing its reliability, responsiveness, and consistency as differentiators. They described TripleLift as a “trusted partner” that delivers predictable quality and resolves issues rapidly in the rare cases where troubleshooting is required. The programmatic buyer at a digital advertising agency noted, “Just the consistency of knowing that we have a great partner [with TripleLift] is huge to me.” She added that their performance is consistently dependable: “When something works right, is scalable, and gives you a consistent performance … [TripleLift] is definitely a go-to for our team.”

  • Innovative native formats. Interviewees perceived TripleLift ads to be more premium and more visually appealing, which improves users’ experience and brand perception. Interviewees emphasized its creative flexibility and audience-friendly ad experiences, noting that ads placed within publishers’ feeds are less intrusive and more engaging. They also explained that TripleLift builds custom units as part of its service, reducing the production effort for creative teams and accelerating campaign launches.
    The VP of data and platform solutions at an advertising agency described TripleLift’s native formats (e.g., flipbooks, carousels, and catalog and collection ads) as “customized and innovative art formats” because they help brands stand out in crowded digital environments. She described these formats as clean, efficient, and standardized across thousands of publishers, providing consistency and scalability.

  • Measurement and attribution. Interviewees noted that TripleLift provides advanced measurement tools for ad attention and effectiveness, such as eye-movement tracking, heat maps, geolocation/foot traffic, and brand lift. These tools helped them validate ad impact and refine their strategies. In addition, they noted that TripleLift facilitates rapid creative adjustments and real-time A/B testing to improve campaign outcomes.

“[TripleLift’s value?] I’d say efficiencies, a very cheap CPM, targeting capabilities, and their white-glove service. [At other vendors] we definitely deal with salespeople that are not as responsive, and TripleLift has always been like a gold standard in helping us.”

Director, integrated media planning, media agency

Flexibility

The value of flexibility is unique to each customer. There are multiple scenarios in which a customer might implement TripleLift and later realize additional uses and business opportunities, including:

  • Enhanced campaign bandwidth and operational ease. Interviewees explained that TripleLift improves their campaign reach through cost efficiencies, streamlined setup and optimization, and reliable responsiveness. Cost efficiencies empowered interviewees to extend their campaign scope, stretch budgets, and include premium one-to-one deals.
    They also noted that seamless integration into DSPs, curated deal IDs, and straightforward implementations reduce setup time and simplify activation. Predictable performance and rapid responsiveness improve operational ease by lowering the risk of campaign backlogs, enabling smoother workflows, and alleviating stress for programmatic buyers who are managing multiple projects with tight timelines.

Flexibility would also be quantified when evaluated as part of a specific project (described in more detail in Total Economic Impact Approach).

“With TripleLift, I could go live in a day. It would take me a minimum of four to five days with a different vendor.”

Associate director, central programmatic team, media agency

Analysis Of Costs

Quantified cost data as applied to the composite
Total Costs
Ref. Cost Initial Year 1 Year 2 Year 3 Total Present Value
Etr TripleLift advertising costs   $304,500 $319,725 $342,106 $966,331 $798,083
  Total costs (risk-adjusted)   $304,500 $319,725 $342,106 $966,331 $798,083
TripleLift Advertising Costs

Evidence and data. The composite organization incurs media costs when purchasing TripleLift inventory. Pricing may vary by campaign size, format, and negotiated rates. Contact TripleLift for additional details.

Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:

  • The composite spends $290,000 in Year 1 on TripleLift ads. The cost grows at the same rate as the campaign spend: 5% in Year 2 and 7% in Year 3.

  • This cost reflects the investment required to access curated native formats, contextual targeting, and premium publisher inventory.

  • No additional licensing or platform fees are associated with TripleLift; costs are tied directly to media spend.

Risks. The realization of this cost will vary with:

  • The size and growth of the advertising budget allocated to TripleLift.

  • The campaign mix and the adoption of TripleLift formats.

  • Negotiated rates and seasonal fluctuations in media pricing.

Results. To account for these risks, Forrester adjusted this cost upward by 5%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $798,000.

“TripleLift makes the process on our side so easy. We send them the ads, and they send us tags we upload into the DSP. Very rarely do we need to circle back with any issues.”

Programmatic buyer, digital advertising agency

TripleLift Advertising Costs
Ref. Metric Source Initial Year 1 Year 2 Year 3
E1 TripleLift advertising costs     $290,000 $304,500 $325,815
Et TripleLift advertising costs E1   $290,000 $304,500 $325,815
  Risk adjustment 5%        
Etr TripleLift advertising costs (yearly) (risk-adjusted)     $304,500 $319,725 $342,106
Three-year total: $966,331 Three-year present value: $798,083

Financial Summary

Consolidated Three-Year, Risk-Adjusted Metrics

Cash Flow Chart (Risk-Adjusted)

[CHART DIV CONTAINER]
Total costs Total benefits Cumulative net benefits Initial Year 1 Year 2 Year 3
Cash Flow Analysis (Risk-Adjusted)
  Initial Year 1 Year 2 Year 3 Total Present Value
Total costs   ($304,500) ($319,725) ($342,106) ($966,331) ($798,083)
Total benefits   $1,134,918 $1,188,014 $1,266,695 $3,589,627 $2,965,260
Net benefits   $830,418 $868,289 $924,589 $2,623,296 $2,167,177
ROI           272%

 Please Note

The financial results calculated in the Benefits and Costs sections can be used to determine the ROI and NPV for the composite organization’s investment. Forrester assumes a yearly discount rate of 10% for this analysis.

These risk-adjusted ROI and NPV values are determined by applying risk-adjustment factors to the unadjusted results in each Benefit and Cost section.

The initial investment column contains costs incurred at “time 0” or at the beginning of Year 1 that are not discounted. All other cash flows are discounted using the discount rate at the end of the year. PV calculations are calculated for each total cost and benefit estimate. NPV calculations in the summary tables are the sum of the initial investment and the discounted cash flows in each year. Sums and present value calculations of the Total Benefits, Total Costs, and Cash Flow tables may not exactly add up, as some rounding may occur.

From the information provided in the interviews, Forrester constructed a Total Economic Impact™ framework for those organizations considering an investment in TripleLift Custom Native Formats.

The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that TripleLift Custom Native Formats can have on an organization.

Due Diligence

Interviewed TripleLift stakeholders and Forrester analysts to gather data relative to TripleLift Custom Native Formats.

Interviews

Interviewed five decision-makers at organizations using TripleLift Custom Native Formats to obtain data about costs, benefits, and risks.

Composite Organization

Designed a composite organization based on characteristics of the interviewees’ organizations.

Financial Model Framework

Constructed a financial model representative of the interviews using the TEI methodology and risk-adjusted the financial model based on issues and concerns of the interviewees.

Case Study

Employed four fundamental elements of TEI in modeling the investment impact: benefits, costs, flexibility, and risks. Given the increasing sophistication of ROI analyses related to IT investments, Forrester’s TEI methodology provides a complete picture of the total economic impact of purchase decisions. Please see Appendix A for additional information on the TEI methodology.

Total Economic Impact Approach
Benefits

Benefits represent the value the solution delivers to the business. The TEI methodology places equal weight on the measure of benefits and costs, allowing for a full examination of the solution’s effect on the entire organization.

Costs

Costs comprise all expenses necessary to deliver the proposed value, or benefits, of the solution. The methodology captures implementation and ongoing costs associated with the solution.

Flexibility

Flexibility represents the strategic value that can be obtained for some future additional investment building on top of the initial investment already made. The ability to capture that benefit has a PV that can be estimated.

Risks

Risks measure the uncertainty of benefit and cost estimates given: 1) the likelihood that estimates will meet original projections and 2) the likelihood that estimates will be tracked over time. TEI risk factors are based on “triangular distribution.”

Financial Terminology
Present value (PV)

The present or current value of (discounted) cost and benefit estimates given at an interest rate (the discount rate). The PVs of costs and benefits feed into the total NPV of cash flows.

Net present value (NPV)

The present or current value of (discounted) future net cash flows given an interest rate (the discount rate). A positive project NPV normally indicates that the investment should be made unless other projects have higher NPVs.

Return on investment (ROI)

A project’s expected return in percentage terms. ROI is calculated by dividing net benefits (benefits less costs) by costs.

Discount rate

The interest rate used in cash flow analysis to take into account the time value of money. Organizations typically use discount rates between 8% and 16%.

Appendix A

Total Economic Impact

Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of business and technology initiatives to both senior management and other key stakeholders.

Appendix B

Endnotes

1 Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of business and technology initiatives to both senior management and other key stakeholders.

Disclosures

Readers should be aware of the following:

This study is commissioned by TripleLift and delivered by Forrester Consulting. It is not meant to be used as a competitive analysis.

Forrester makes no assumptions as to the potential ROI that other organizations will receive. Forrester strongly advises that readers use their own estimates within the framework provided in the study to determine the appropriateness of an investment in TripleLift Custom Native Formats.

TripleLift reviewed and provided feedback to Forrester, but Forrester maintains editorial control over the study and its findings and does not accept changes to the study that contradict Forrester’s findings or obscure the meaning of the study.

TripleLift provided the customer names for the interviews but did not participate in the interviews.

Consulting Team:

Lalé Varoglu

Published

January 2026