Total Economic Impact
Cost Savings And Business Benefits Enabled By Intuit Enterprise Suite
A Forrester New Technology Projected Total Economic Impact Study Commissioned By Intuit, September 2025
Total Economic Impact
A Forrester New Technology Projected Total Economic Impact Study Commissioned By Intuit, September 2025
As clients with multiple entities grow, they often face challenges in consolidating the view across entities. Managing intercompany transactions, maintaining consistent dimensional structures, and ensuring accurate, timely reporting become increasingly complex without scalable tools. Clients are often confronted with the high cost, complexity, and disruption of migrating to a full ERP system — a process that can introduce significant operational costs, risks, and delays if it isn’t executed properly.
Intuit Enterprise Suite (IES) offers an alternative to costly ERP migrations, delivering a scalable, integrated multientity platform built to drive productivity and profitability for clients with complex needs. With advanced multientity and multidimensional reporting capabilities, Intuit Enterprise Suite can empower accounting firms to deliver deeper, more actionable insights across client entities. Its unified, single-sign-on interface centralizes operations — enabling users to manage entities, permissions, and reporting in one place — while built-in team management tools and integration with third-party apps help reduce overhead and improve collaboration.
Intuit commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Intuit Enterprise Suite.1 The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Intuit Enterprise Suite on their organizations.
To better understand the benefits and risks associated with this investment, Forrester interviewed six decision-makers and surveyed 200 respondents, 26 of whom have experience using Intuit Enterprise Suite. For the purposes of this study, Forrester aggregated the interviewees’ and survey respondents’ experiences and combined the results into a single composite firm, which is a public accounting firm with a total of 200 clients (50% of which are multientity) and 50 employees serving clients in nonprofit, construction, retail, and family offices.
Interviewees said that before adopting Intuit Enterprise Suite, their organizations struggled with inefficient, error-prone manual processes and fragmented accounting systems. Previous solutions failed to address core challenges, resulting in persistent inefficiencies in bookkeeping and reporting, inconsistent data entry across entities that led to inaccurate financials, a lack of dimensional reporting for meaningful data segmentation and analysis, and limited user permission controls that created access and security risks.
After the investment in Intuit Enterprise Suite, the interviewees unlocked efficiencies in journal entry processing, reconciliations, and dimensional management — streamlining routine tasks and freeing up valuable time. This allowed accountants to shift their focus toward higher-impact advisory services, driving greater value for clients and strengthening their firm.
Quantified projected benefits. Three-year, risk-adjusted present value (PV) quantified benefits for the composite organization include:
Increased efficiencies in multientity intercompany journal entry enabled by automation. With Intuit Enterprise Suite, the composite firm consolidates financial systems and is equipped with a single login that reduces screen toggling between client entities and streamlines data entry for intercompany transactions. It saves 60% to 95% of time spent on data entry tasks by Year 3 of the investment. Increased efficiencies in multientity intercompany journal entry is worth $253,000 to $462,000 to the composite firm.
Increased efficiencies in multientity reconciliation enabled by more accurate journal entries. Less manual intervention in data entry upfront helps the composite reduce errors in the underlying data. Improved data quality and enhanced reporting capabilities with Intuit Enterprise Suite help facilitate end-of-month reconciliations and save the composite 30% to 70% of time spent on reconciliation tasks by Year 3 of the investment. Increased efficiency in multientity reconciliation entries is worth $237,000 to $578,000 to the composite firm.
Increased efficiencies in managing dimensions. With Intuit Enterprise Suite, the composite is better equipped to code financial data with attributes like departments, locations, classes, and projects without expanding the chart of accounts. This flexible structure enables streamlined reporting and analysis across multiple business segments, reducing the need for manual sorting or custom spreadsheets. The increase in dimensional reporting capabilities is worth $145,000 to $273,000 to the composite firm.
Increased advisory work enabled by efficiencies and better insights. With Intuit Enterprise Suite, the composite firm is armed with better data and insights to make more informed business decisions, more quickly. With the productive hours captured from efficiencies in journal entry, reconciliation, and managing dimensions, the increased advisory work is worth $252,000 to $522,000 to the composite firm.
Increased efficiencies in managing user permissions. With Intuit Enterprise Suite’s robust user permission management, the composite firm controls access based on roles, responsibilities, and data sensitivity. Administrators can assign granular permissions to ensure users only see and interact with the financial data relevant to their function — whether it’s by module, transaction type, or dimensional category like department or location. Increased efficiency in user permission management is worth $86,000 to $105,000 to the composite firm.
Unquantified benefits. Benefits that provide value for the composite organization but are not quantified for this study include:
Avoided ERP migration costs. Intuit Enterprise Suite helps the composite avoid a costly and complex ERP migration by offering scalable, integrated tools that grow with the composite’s needs at a lower cost; it also reduces the time spent training new team members. Its functionality across accounting, inventory, payroll, and reporting allowed interviewees to expand capabilities for their clients without switching platforms, reducing disruption.
Risk reduction. Interviewees highlighted that Intuit Enterprise Suite helps reduce risk by enforcing strong user permissions and audit trails, ensuring that only authorized individuals can access or modify sensitive financial data. They said its automation and real-time reporting capabilities also minimize human error, improve data accuracy, and support compliance with regulatory standards.
An impact for nonprofits. Interviewees with nonprofit clients revealed that Intuit Enterprise Suite streamlines financial management by enabling dimensional tracking across programs, grants, and funding sources without complicating the chart of accounts. This helps nonprofits maintain transparency, meet reporting requirements, and focus more resources on mission-driven activities.
Forrester modeled a range of projected low-, medium-, and high-impact outcomes based on evaluated risk. This financial analysis projects that the composite firm accrues the following three-year benefit present value (BPV) for each scenario by enabling Intuit Enterprise Suite:
Projected high impact of a $1.9 million BPV.
Projected medium impact of a $1.4 million BPV.
Projected low impact of a $974,000 BPV.
Cumulative increase in incremental revenue from advisory work by Year 3
Projected benefits PV
Multientity clients at the composite firm onboarded onto Intuit Enterprise Suite by Year 3
| Role | Public accounting firm size |
Client industries |
Number of clients on Intuit Enterprise Suite |
|---|---|---|---|
| Managing director, technology |
6,000 clients 10,000+ employees |
Nonprofit Commercial Retail Family services |
N/A |
| Director, technology advisory |
Number of clients: N/A 2,000 employees |
Construction Legal Medical Optometry Family offices |
10 |
| Department leader, client technology solutions |
2,000 clients 700 employees |
Nonprofit | N/A |
| CPA, advisory CFO, and client accounting lead |
80+ clients 50+ employees |
Medical services | 5 |
| Owner |
80 clients 10+ employees |
Construction E-commerce |
2 |
| Founder/CFO |
Number of clients: N/A Eight employees |
Nonprofit Food and beverage |
1 |
Prior to moving to Intuit Enterprise Suite, interviewees discussed how their multientity clients were outgrowing disparate point solutions and manual efforts and faced the decision to upgrade to a more suitable software or platform that could help manage the increase in volume and complexity of intercompany activity.
Interviewees and survey respondents noted how their firms struggled with common challenges in their prior environment, including:
Inefficiencies around intercompany bookkeeping and reporting. Interviewees described time-consuming and error-prone processes in managing intercompany transactions. Financial statement preparation was often delayed as a result, as consolidated reporting required manual exports from multiple files and combining data in spreadsheets for analysis. The director, technology advisory at an accounting firm described the efforts of bookkeeping across separate files: “We used to spend hours managing intercompany transactions across separate files. Accountants had to log in and out repeatedly to reconcile data between entities.”
Inconsistent data entry across entities that led to reporting inaccuracies. Interviewees described how manual entry across disconnected systems often resulted in mismatched intercompany balances and inconsistent categorization of transactions. Accountants had to spend hours reconciling discrepancies, which delayed reporting and introduced the risk of errors. The owner of an accounting firm described a client scenario in which it was difficult to ensure consistency across monthly reporting: “Before Intuit Enterprise Suite, our client’s revenue and cost data were often misaligned across reporting periods. For example, they might incur costs in one month but bill in another, leading to distorted financials.”
A lack of dimensional reporting that limited data segmentation and analysis. The interviewees discussed how their prior environments only supported one dimension (e.g., class), restricting them from tracking data across multiple categories like departments, initiatives, or customers. This made it difficult for their clients to analyze performance trends or allocate resources effectively. The founder/CFO of an accounting firm described the environment for one of their multientity clients in trying to use classes: “The biggest challenge was the class not having multiple dimensions. We were trying to manage way too much using classes, and it was very difficult to separate the three entities.”
ERP migrations that were costly and complex and risked data loss. Interviewees discussed how migrating clients to ERP systems typically involved months of work, high consulting fees, and a potential loss of historical data. These transitions were often disruptive and required retraining staff on unfamiliar platforms, making them a last resort for growing businesses. The owner of an accounting firm commented: “We’ve seen clients spend $15,000 to $20,000 and three months to fully migrate to [an ERP solution]. It’s not just expensive — it’s disruptive.”
Limited user permissions that created access control and cost challenges. Interviewees discussed how their prior environments lacked customizable permission settings, making it difficult to restrict access based on user roles or responsibilities. This led to potential uncontrolled access causing inefficiencies and compliance issues.
Base: 190 accounting software decision-makers at accounting firms
Source: A commissioned study conducted by Forrester Consulting on behalf of Intuit, September 2025
Base: 26 accounting software decision-makers at accounting firms with experience of Intuit Enterprise Suite
Source: A commissioned study conducted by Forrester Consulting on behalf of Intuit, September 2025
The interviewees’ and survey respondents’ firms searched for a solution that could:
Centralize multientity management and streamline intercompany accounting.
Enable multidimensional reporting for better insights and forecasting.
Empower accountants to focus on advisory and strategic planning.
Reduce implementation costs and preserve historical data.
Improve audit readiness (if applicable) and compliance through detailed activity logs.
Based on interviews and a survey, Forrester constructed a TEI framework, a composite company, and a benefits analysis that illustrates the areas financially affected. The composite firm is representative of the interviewees’ and survey respondents’ organizations, and it is used to present the aggregate financial analysis in the next section. The composite organization has the following characteristics:
Description of composite. The composite is a public accounting firm with a total of 200 clients and 50 employees. It serves clients in various industries, including nonprofit, construction, retail, and family offices. Fifty percent of the 200 clients have multiple entities, with an average of five entities in Year 1 and eight entities in Year 3. Some of these clients are outgrowing their current accounting environment as the volume and complexity of intercompany activity increases. The composite is seeking an alternative solution to a costly ERP system to help manage these clients.
Deployment characteristics. The composite firm onboards 15% of its multientity clients to Intuit Enterprise Suite in Year 1, 30% by Year 2, and 45% by Year 3. The clients that are onboarded onto Intuit Enterprise Suite have five entities, on average, in Year 1 and eight entities, on average, by Year 3.
200 total clients (50% multientity)
50 employees
45% of multientity clients are onboarded onto Intuit Enterprise Suite by Year 3
Client industries include nonprofit, construction, retail, family offices
| Benefit | Year 1 | Year 2 | Year 3 | Total | Present Value |
|---|---|---|---|---|---|
| Total projected benefits - Low | $92,695 | $356,525 | $791,490 | $1,240,710 | $973,574 |
| Total projected benefits - Mid | $178,263 | $525,284 | $1,037,500 | $1,741,047 | $1,375,665 |
| Total projected benefits - High | $262,642 | $750,127 | $1,438,120 | $2,450,889 | $1,939,186 |
Evidence and data. Interviewees described time-consuming and error-prone manual processes around intercompany journal entries. Prior to Intuit Enterprise Suite, data entry required accountants to toggle between individual accounts and various screens for each entity to manually enter the same information in multiple locations. With Intuit Enterprise Suite, interviewees’ firms consolidated accounts to a single login to facilitate data entry. AI capabilities within the platform helped interviewees automate journal entries, which reduced the need for human intervention.
Twenty of the 26 survey respondents who have onboarded some of their clients onto Intuit Enterprise Suite indicated that they used manual tools in their prior environment.
Additionally, 43% of survey respondents whose clients are not onboarded onto Intuit Enterprise Suite indicated that they face inefficient multientity management in their current accounting software and processes environment.
Interviewees reiterated that they need to automate manual tools and processes for multientity clients that are outgrowing their environment.
The CPA, advisory CFO, and client accounting lead at an accounting firm discussed the impact of consolidating intercompany journal entries at the parent level in Intuit Enterprise Suite: “I record both sides of it in the same journal entry. Rather than going to company A and making one entry and going to company B and making one entry, I’m just at the parent level making a single entry. It guarantees that all that stuff is being done at the same time. This means that the efficiency from not jumping from the files picks up, and it’s getting done correctly.”
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite firm:
The composite has 100 multientity clients: It onboards 15% of these clients onto Intuit Enterprise Suite by Year 1, 30% by Year 2, and 45% by Year 3.
On average, staff accountants at the composite firm spend 16 hours per month per multientity client on journal entries without Intuit Enterprise Suite.
With Intuit Enterprise Suite, in the low-impact scenario, the reduction in time spent on intercompany journal entries is 20% in Year 1, 40% in Year 2, and 60% in Year 3. In the mid-impact scenario, the reduction is 40% in Year 1, 60% in Year 2, and 80% in Year 3. In the high-impact scenario, the reduction is 60% in Year 1, 80% in Year 2, and 95% in Year 3. The different scenarios account for the variability of the impact that automating journal entries with Intuit Enterprise Suite may have for the composite, given the number of entities and continued efficiencies gained with more use of the platform.
We apply a 50% productivity recapture to account for time reallocated to nonbillable work, such as training on advisory work.
The average fully burdened hourly rate for a staff accountant is $80.
Results. This yields a three-year projected PV ranging from $253,000 (low) to $462,000 (high).
Reduction in time spent on intercompany journal entries with Intuit Enterprise Suite
| Ref. | Metric | Source | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| A1 | Number of multientity clients | Composite | 100 | 100 | 100 | |
| A2 | Percentage of multientity clients onboarded onto Intuit Enterprise Suite | Interviews and survey | 15% | 30% | 45% | |
| A3 | Number of multientity clients on Intuit Enterprise Suite | A1*A2 | 15 | 30 | 45 | |
| A4 | Average number of hours spent on intercompany journal entries without Intuit Enterprise Suite per multientity client per month | Interviews and survey | 16 | 16 | 16 | |
| A5 | Total hours spent on bookkeeping activities without Intuit Enterprise Suite per month | A3*A4 | 240 | 480 | 720 | |
| A6Low | 20% | 40% | 60% | |||
| A6Mid | Reduction in time spent on intercompany journal entries with Intuit Enterprise Suite | Interviews and survey | 40% | 60% | 80% | |
| A6High | 60% | 80% | 95% | |||
| A7 | Productivity recapture | TEI methodology | 50% | 50% | 50% | |
| A8Low | 288 | 1,152 | 2,592 | |||
| A8Mid | Productive hours saved on intercompany journal entries with Intuit Enterprise Suite | A5*A6*A7*12 months | 576 | 1,728 | 3,456 | |
| A8High | 864 | 2,304 | 4,104 | |||
| A9 | Fully burdened hourly rate for a staff accountant | Composite | $80 | $80 | $80 | |
| AtLow | $23,040 | $92,160 | $207,360 | |||
| AtMid | Efficiencies in multientity intercompany journal entry | A8*A9 | $46,080 | $138,240 | $276,480 | |
| AtHigh | $69,120 | $184,320 | $328,320 | |||
| Three-year projected total: $322,560 - $581,760 | Three-year projected present value: $252,903 - $461,839 | |||||
Evidence and data. Interviewees discussed additional bookkeeping efficiencies beyond journal entries, including reconciliations and financial reporting. With Intuit Enterprise Suite, their firms consolidated accounts to a single login to facilitate data entry. They said that limiting or eliminating human efforts resulted in better data quality, which improved end-of-month reconciliation and reporting efforts.
Thirteen of the 26 survey respondents who have onboarded some of their clients onto Intuit Enterprise Suite indicated that they faced challenges with inefficient financial planning and analysis processes in their prior environment.
The managing director, technology at an accounting firm emphasized the impact on reporting efficiencies from having a single-instance login when managing intercompany books, commenting: “Before Intuit Enterprise Suite, we had to go into each instance to do reporting and export it into Excel and then go into another instance and export a report — and then combine them manually. Right now, it’s all under one roof with a single-instance sign-on, and then you can actually have the different instance comparison side by side.”
Reconciliation efficiencies with Intuit Enterprise Suite
“I had to unwind six months’ worth of stuff for a client; it took about 12 hours of figuring out where the problems were, going back and fixing the problems, and everything associated with that. In this case, the client had 16 separate QuickBooks files, and the intercompany account showed around 30 variances — an average of two issues per file. These discrepancies stemmed from inconsistent or incorrect journal entries made across entities, such as mismatched amounts or reversed entries.
Because the entries were manually created in separate files, reconciling them became a tedious and error-prone process. By contrast, using Intuit Enterprise Suite allows intercompany journal entries to be made at the parent level, ensuring both sides of the transaction are recorded simultaneously and accurately. This eliminates the need for backtracking, dramatically reduces the risk of errors, and makes the review process take all of 4 seconds.”
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite firm:
The composite onboards 15 of its multientity clients onto Intuit Enterprise Suite by Year 1, 30 by Year 2, and 45 by Year 3.
Without Intuit Enterprise Suite staff accountants at the composite firm spend an average of 30 hours on reconciliations per multientity client per month.
With Intuit Enterprise Suite, in the low-impact scenario, the reduction in time spent on intercompany journal entries is 10% in Year 1, 20% in Year 2, and 30% in Year 3. In the mid-impact scenario, the reduction is 20% in Year 1, 30% in Year 2, and 40% in Year 3. In the high-impact scenario, the reduction is 30% in Year 1, 50% in Year 2, and 70% in Year 3.
We apply a 50% productivity recapture rate to account for time reallocated to advisory work.
The average fully burdened hourly rate for a staff accountant is $80.
Results. This yields a three-year projected PV ranging from $237,000 (low) to $578,000 (high).
Reduction in time spent on reconciliation with Intuit Enterprise Suite
| Ref. | Metric | Source | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| B1 | Number of multientity clients on Intuit Enterprise Suite | A3 | 15 | 30 | 45 | |
| B2 | Average number of hours spent on reconciliations without Intuit Enterprise Suite per multientity client per month | Survey | 30 | 30 | 30 | |
| B3 | Total hours spent on reconciliations without Intuit Enterprise Suite per month | B1*B2 | 450 | 900 | 1,350 | |
| B4Low | 10% | 20% | 30% | |||
| B4Mid | Reduction in time spent on reconciliations with Intuit Enterprise Suite | Interviews and survey | 20% | 30% | 40% | |
| B4High | 30% | 50% | 70% | |||
| B5 | Productivity recapture | TEI methodology | 50% | 50% | 50% | |
| B6Low | 270 | 1,080 | 2,430 | |||
| B6Mid | Productive hours saved on reconciliations with Intuit Enterprise Suite per year | B3*B4*B5*12 months | 540 | 1,620 | 3,240 | |
| B6High | 810 | 2,700 | 5,670 | |||
| B7 | Average fully burdened hourly rate for a staff accountant | Composite | $80 | $80 | $80 | |
| BtLow | $21,600 | $86,400 | $194,400 | |||
| BtMid | Efficiencies in multientity reconciliation | B6*B7 | $43,200 | $129,600 | $259,200 | |
| BtHigh | $64,800 | $216,000 | $453,600 | |||
| Three-year projected total: $302,400 - $734,400 | Three-year projected present value: $237,097 - $578,218 | |||||
Evidence and data. Interviewees discussed how Intuit Enterprise Suite helps manage dimensions by allowing accountants to tag financial data with attributes like departments, locations, classes, and projects without expanding the chart of accounts. This flexible structure enables them to perform streamlined reporting and analysis across multiple business segments, reducing the need for manual sorting or custom spreadsheets. Interviewees said that with real-time visibility and automated tracking, their firms can quickly generate insights, support strategic decision-making, and maintain consistency across financial statements and operational reports.
The owner of an accounting firm described the complexity of reporting close for one of their clients: “We moved one client to Intuit Enterprise Suite for the additional project reporting capabilities. Inside its project reporting, Intuit Enterprise Suite helps our client track dimensions at the line-item level to capture sales channel activity.” They also noted that, “Being able to have multiple dimensions to break down their reporting was a positive option for us.”
The founder/CFO of an accounting firm highlighted their goal of streamlining time-consuming year-end reporting with Intuit Enterprise Suite: “We’re hoping that as we get more into it, we’re going to be able to start doing separate reporting that’s a lot cleaner throughout the year as opposed to trying to figure it all out at the end of the year. It should just become a normal process and not this separate project that we have to do every year.”
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite firm:
The composite onboards 15 of its multientity clients onto Intuit Enterprise Suite by Year 1, 30 by Year 2, and 45 by Year 3.
Without Intuit Enterprise Suite, senior accountants at the composite firm spend an average of 10 hours on managing dimensions per multientity client per month.
With Intuit Enterprise Suite, in the low-impact scenario, the reduction in time spent on managing dimensions is 10% in Year 1, 20% in Year 2, and 30% in Year 3. In the mid-impact scenario, the reduction is 20% in Year 1, 30% in Year 2, and 40% in Year 3. In the high-impact scenario, the reduction is 30% in Year 1, 40% in Year 2, and 50% in Year 3.
We apply an 80% productivity recapture rate for senior accountants to account for the time reallocated toward advisory-level work.
The average fully burdened hourly rate for a senior staff accountant is $92.
Results. This yields a three-year projected PV ranging from $145,000 (low) to $273,000 (high).
Reduction in time spent on managing dimensions with Intuit Enterprise Suite
| Ref. | Metric | Source | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| C1 | Number of multientity clients on Intuit Enterprise Suite | A3 | 15 | 30 | 45 | |
| C2 | Average number of hours spent on managing dimensions without Intuit Enterprise Suite per multientity client per month | Survey | 10 | 10 | 10 | |
| C3 | Total hours spent on managing dimensions without Intuit Enterprise Suite per month | C1*C2 | 150 | 300 | 450 | |
| C4Low | 10% | 20% | 30% | |||
| C4Mid | Reduction in time spent on managing dimensions with Intuit Enterprise Suite | Interviews and survey | 20% | 30% | 40% | |
| C4High | 30% | 40% | 50% | |||
| C5 | Productivity recapture | TEI methodology | 80% | 80% | 80% | |
| C6Low | 144 | 576 | 1,296 | |||
| C6Mid | Productive hours saved on managing dimensions with Intuit Enterprise Suite per year | C3*C4*C5*12 | 288 | 864 | 1,728 | |
| C6High | 432 | 1,152 | 2,160 | |||
| C7 | Average fully burdened hourly rate for a senior accountant | Composite | $92 | $92 | $92 | |
| CtLow | $13,248 | $52,992 | $119,232 | |||
| CtMid | Efficiencies in managing dimensions | C6*C7 | $26,496 | $79,488 | $158,976 | |
| CtHigh | $39,744 | $105,984 | $198,720 | |||
| Three-year projected total: $185,472 - $344,448 | Three-year projected present value: $145,419 - $273,022 | |||||
Evidence and data. Interviewees discussed how the efficiencies from automating routine tasks like data entry, reconciliations, and financial reporting with Intuit Enterprise Suite enabled their teams to focus more on advisory work. They told us that with real-time access to client financials, customizable dashboards, and dimensional tracking, their accountants can quickly generate insights and identify trends to better serve their clients. Interviewees discussed how they utilize the time saved to provide strategic guidance on budgeting, forecasting, and business planning — shifting their role from transactional to consultative and increasing the value they deliver to clients.
The managing director, technology at an accounting firm highlighted the impact of Intuit Enterprise Suite’s multidimensional reporting on better serving their firm’s clients: “Clients today want more than just basic financials; they want insights. Intuit Enterprise Suite adds four additional dimensions to reporting, allowing clients to track revenue and expenses by customer, initiative, department, and more. This enables them to slice and dice their data in ways that were previously impossible with QBO, unlocking new strategic insights.”
The CPA, advisory CFO, and client accounting lead at an accounting firm said: “The platform gives more time for people to ask questions. I’m thinking of a specific bookkeeper: They spend all their time posting stuff and doing those intercompany entries — mechanical work all the time. And now that a lot of that is taking care of itself, there is bandwidth for them to do higher-value, more important things.”
The director, technology advisory at an accounting firm highlighted the impact of Intuit Enterprise Suite on enabling accountants to play a more consultative role: “Accountants have gotten everything they need out of those financial statements to articulate it to a client. It’s then going to make the accountant role more about the client relationship than anything else; this is better than just a transactional relationship, which is what it has been up to this point.”
Base: 26 accounting software decision-makers at accounting firms with experience of Intuit Enterprise Suite
Source: A commissioned study conducted by Forrester Consulting on behalf of Intuit, September 2025
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite firm:
The incremental increase in the billable rate for advisory work is $200 per hour.
The composite has an operating margin of 16.33%.
Results. This yields a three-year projected PV ranging from $252,000 (low) to $522,000 (high).
Number of productive hours reallocated to advisory work
| Ref. | Metric | Source | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| D1Low | 702 | 2,808 | 6,318 | |||
| D1Mid | Number of productive hours reallocated to advisory work | A8+B6+C6 | 1,404 | 4,212 | 8,424 | |
| D1High | 2,106 | 6,156 | 11,934 | |||
| D2 | Incremental increase in billable rate for advisory work | Composite | $200 | $200 | $200 | |
| D3Low | $140,400 | $561,600 | $1,263,600 | |||
| D3Mid | Increase in incremental revenue from advisory work | D1*D2 | $280,800 | $842,400 | $1,684,800 | |
| D3High | $421,200 | $1,231,200 | $2,386,800 | |||
| D4 | Accounting industry operating margin | NYU Stern School of Business | 16.33% | 16.33% | 16.33% | |
| DtLow | $22,927 | $91,709 | $206,346 | |||
| DtMid | Increased advisory work enabled by Intuit Enterprise Suite efficiencies | D3*D4 | $45,855 | $137,564 | $275,128 | |
| DtHigh | $68,782 | $201,055 | $389,764 | |||
| Three-year projected total: $320,982 - $659,601 | Three-year projected present value: $251,666 - $521,526 | |||||
Evidence and data. Interviewees discussed how Intuit Enterprise Suite provides robust user permission management, allowing their firms to control access based on roles, responsibilities, and data sensitivity. Administrators can assign granular permissions to ensure users only see and interact with the financial data relevant to their function — whether it’s by module, transaction type, or a dimensional category like department or location.
Interviewees noted that this not only strengthens data security and compliance but also improves workflow efficiency by reducing errors and ensuring accountability across teams.
Fourteen of 26 survey respondents with experience of Intuit Enterprise Suite indicated they have reduced or expect to reduce risk with role-based access control. Of these 14, 10 agreed or strongly agreed that with Intuit Enterprise Suite, they could envision their company being able to enhance financial controls with rules-based recipes, including triggers, alerts, and approvals.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite firm:
The composite onboards 15 of its multientity clients onto Intuit Enterprise Suite by Year 1, 30 by Year 2, and 45 by Year 3.
Without Intuit Enterprise Suite, system administrators spend an average of 4 hours managing user permissions per multientity client per month.
With Intuit Enterprise Suite, in the low-impact scenario, the reduction in time spent on managing user permissions is 50% in Year 1, 70% in Year 2, and 90% in Year 3. In the mid-impact scenario, the reduction is 70% in Year 1, 85% in Year 2, and 95% in Year 3. In the high-impact scenario, the reduction is 85% in Year 1, 90% in Year 2, and 95% in Year 3.
We apply a 50% productivity recapture rate for systems administrators.
The average fully burdened hourly rate for a systems administrator is $66.
Results. This yields a three-year projected PV ranging from $86,000 (low) to $105,000 (high).
Data point explanation
| Ref. | Metric | Source | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| E1 | Number of multientity clients on Intuit Enterprise Suite | A3 | 15 | 30 | 45 | |
| E2 | Hours spent on managing user permissions without Intuit Enterprise Suite per multientity client per month | Composite | 4 | 4 | 4 | |
| E3Low | 50% | 70% | 90% | |||
| E3Mid | Reduction in time spent managing user permissions with Intuit Enterprise Suite per month | Interviews/survey | 70% | 85% | 95% | |
| E3High | 85% | 90% | 95% | |||
| E4 | Productivity recapture | TEI methodology | 50% | 50% | 50% | |
| E5Low | 180 | 504 | 972 | |||
| E5Mid | Productive hours saved on managing user permissions with Intuit Enterprise Suite per year | E2*E3*E4*12 | 252 | 612 | 1,026 | |
| E5High | 306 | 648 | 1,026 | |||
| E6 | Average fully burdened hourly rate for a systems administrator | Composite | $66 | $66 | $66 | |
| EtLow | $11,880 | $33,264 | $64,152 | |||
| EtMid | Efficiencies in managing user permission | E5*E6 | $16,632 | $40,392 | $67,716 | |
| EtHigh | $20,196 | $42,768 | $67,716 | |||
| Three-year projected total: $109,296 - $130,680 | Three-year projected present value: $86,489 - $104,581 | |||||
Interviewees and survey respondents mentioned the following additional benefits that their organizations experienced but were not able to quantify:
Avoided ERP migration costs. Interviewees highlighted how Intuit Enterprise Suite helps avoid costly and complex ERP migrations by offering scalable, integrated tools that grow with a business’s needs. Its functionality across accounting, inventory, payroll, and reporting allowed interviewees to expand capabilities for their clients without switching platforms, reducing disruption and preserving historical data. The director, technology advisory at an accounting firm commented: “Intuit Enterprise Suite lets you continue doing what you’re doing with better tools. There’s no need to retrain staff or risk months-long integrations. It looks and feels the same but has more bells and whistles. That consistency boosts staff morale and makes onboarding easier.” And the owner of an accounting firm said that migrating to Intuit Enterprise Suite offered an easier transition compared to other ERP systems: “Intuit Enterprise Suite eliminates that need by offering advanced functionality within the Intuit ecosystem. There’s no steep learning curve, no data loss, and no downtime.”
Risk reduction. Interviewees noted that Intuit Enterprise Suite helps reduce risk by enforcing strong user permissions and audit trails, ensuring that only authorized individuals can access or modify sensitive financial data. Its automation and real-time reporting capabilities also minimize human error, improve data accuracy, and support compliance with regulatory standards. The department leader, client technology solutions at an accounting firm said: “With Intuit Enterprise Suite, we can track budgets and cash flow more effectively. The automated revenue recognition and audit logs help us stay compliant and reduce the risk of errors. It’s a huge improvement over the manual processes we used before.”
An impact for nonprofits. Interviewees with nonprofit clients highlighted how Intuit Enterprise Suite streamlines financial management by enabling dimensional tracking across programs, grants, and funding sources without complicating the chart of accounts. This helps nonprofits maintain transparency, meet reporting requirements, and focus more resources on mission-driven activities. The department leader, client technology solutions at an accounting firm commented: “Intuit Enterprise Suite is a game-changer for nonprofits. Our clients operate on tight margins and often face steep costs with other platforms — sometimes $20,000 a year plus $60,000 in implementation. Intuit Enterprise Suite offers a chance to deliver similar functionality at a fraction of the cost. But what’s really exciting is the potential for dimensional reporting and API connectivity.”
The value of flexibility is unique to each customer. There are multiple scenarios in which a customer might implement Intuit Enterprise Suite and later realize additional uses and business opportunities, including:
Improving project financials with payroll and workforce management. Interviewees noted that Intuit Enterprise Suite improves project financials by integrating payroll and workforce management directly into accounting workflows, allowing for accurate labor cost allocation across projects. This real-time visibility into staffing expenses helps firms better manage budgets, forecast costs, and optimize resource planning for more profitable project outcomes. Flexibility would also be quantified when evaluated as part of a specific project (described in more detail in Total Economic Impact Approach).
| Initial | Year 1 | Year 2 | Year 3 | Total | Present Value | |
|---|---|---|---|---|---|---|
| Total benefits (low) | $0 | $92,695 | $356,525 | $791,490 | $1,240,710 | $973,574 |
| Total benefits (mid) | $0 | $178,263 | $525,284 | $1,037,500 | $1,741,047 | $1,375,665 |
| Total benefits (high) | $0 | $262,642 | $750,127 | $1,438,120 | $2,450,889 | $1,939,186 |
Forrester assumes a yearly discount rate of 10% for this analysis.
These risk-adjusted values are determined by applying risk-adjustment factors to the unadjusted results in the Benefit section.
The initial investment column contains costs incurred at “time 0” or at the beginning of Year 1 that are not discounted. All other cash flows are discounted using the discount rate at the end of the year. PV calculations are calculated for each total benefit estimate. Sums and present value calculations of the Total Benefits tables may not exactly add up, as some rounding may occur.
From the information provided in the interviews and survey, Forrester constructed a New Technology: Projected Total Economic Impact™ (New Tech TEI) framework for those firms considering an investment in Intuit Enterprise Suite.
The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the projected impact that Intuit Enterprise Suite can have on a firm.
Interviewed Intuit stakeholders and Forrester analysts to gather data relative to Intuit Enterprise Suite.
Interviewed six decision-makers and surveyed 200 respondents at accounting firms, 26 of which are using Intuit Enterprise Suite in a pilot or beta stage, to obtain data about projected benefits and risks.
Designed a composite firm based on characteristics of the interviewees’ and survey respondents’ firms.
Constructed a projected financial model representative of the interviews and survey using the New Tech TEI methodology and risk-adjusted the financial model based on issues and concerns of the interviewees and survey respondents.
Employed three fundamental elements of New Tech TEI in modeling the investment’s potential impact: benefits, flexibility, and risks. Given the increasing sophistication of ROI analyses related to IT investments, Forrester’s TEI methodology provides a complete picture of the total economic impact of purchase decisions. Please see Appendix A for additional information on the TEI methodology.
Projected benefits represent the projected value the solution delivers to the business. The New Tech TEI methodology places equal weight on the measure of projected benefits, allowing for a full examination of the solution’s effect on the entire firm.
Flexibility represents the strategic value that can be obtained for some future additional investment building on top of the initial investment already made. The ability to capture that benefit has a PV that can be estimated.
Risks measure the uncertainty of benefit given: 1) the likelihood that estimates will meet original projections and 2) the likelihood that estimates will be tracked over time. TEI risk factors are based on “triangular distribution.”
The present or current value of (discounted) cost and benefit estimates given at an interest rate (the discount rate). The PV of costs and benefits feed into the total NPV of cash flows.
The interest rate used in cash flow analysis to take into account the time value of money. Organizations typically use discount rates between 8% and 16%.
New Technology: Projected Total Economic Impact (New Tech TEI) is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients. The New Tech TEI methodology helps companies demonstrate, justify, and realize the tangible value of business and technology initiatives to both senior management and other key stakeholders.
| GEOGRAPHY | |
|---|---|
| United States | 100% |
| FIRM CHARACTERISTICS | |
|---|---|
| Public accounting firm | 100% |
| Average number of accountants | 71 |
| Average number of clients | 209 |
| Average number of clients onboarded onto Intuit Enterprise Suite at 26 firms with experience using Intuit Enterprise Suite | 43 |
| FIRM ANNUAL REVENUE | |
|---|---|
| <$500,000 | 3% |
| $500,000 to $999,999 | 4% |
| $1.0 million to $2.9 million | 6% |
| $3.0 million to $4.9 million | 10% |
| $5.0 million to $9.9 million | 12% |
| $10.0 million to $24.9 million | 14% |
| $25.0 million to $49.9 million | 18% |
| $50.0 million to $74.9 million | 14% |
| $75.0 million to $99.9 million | 11% |
| $100.0 million or more | 7% |
| RESPONDENT ROLE | |
|---|---|
| Owner/founder | 3% |
| Partner | 2% |
| C-suite | 4% |
| VP of finance | 14% |
| Client accounting services (CAS) director | 28% |
| Manager/senior manager, client accounting | 44% |
| Staff accountant, client accounting/advisory | 5% |
| EXPECTED INTUIT ENTERPRISE SUITE SOLUTIONS USAGE | |
|---|---|
| Manage multiple entities | 62% |
| Complete intercompany transactions | 54% |
| Perform multidimensional reporting | 38% |
| Create chart of accounts | 27% |
| Create project-specific workflows and job costing | 46% |
| Perform financial planning and analysis | 50% |
| Track project profitability | 42% |
| Manage payroll and workforce | 8% |
| Grant role-based access | 12% |
1 Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of business and technology initiatives to both senior management and other key stakeholders.
Readers should be aware of the following:
This study is commissioned by Intuit and delivered by Forrester Consulting. It is not meant to be used as a competitive analysis.
Forrester makes no assumptions as to the potential ROI that other firms will receive. Forrester strongly advises that readers use their own estimates within the framework provided in the study to determine the appropriateness of an investment in Intuit Enterprise Suite.
Intuit reviewed and provided feedback to Forrester, but Forrester maintains editorial control over the study and its findings and does not accept changes to the study that contradict Forrester’s findings or obscure the meaning of the study.
Intuit provided the customer names for the interviews but did not participate in the interviews.
Forrester fielded the double-blind survey using a third-party survey partner.
Nikoletta Stergiou
September 2025
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