A Forrester Total Economic ImpactTM Study Commissioned By Quantcast, January 2024
The Quantcast Platform leverages the power of large-scale, real-time data and AI-driven modeling to empower digital marketing teams to effectively plan, activate, and manage digital advertising campaigns. The result is top performance at maximum cost efficiency. Quantcast delivers a strategic edge and preparedness for the future amid changes in the digital marketing space.
Digital marketing teams have always been invested in creating campaigns that reach the right audiences and maximize performance while minimizing spending. Digital marketers have long used demandside platforms (DSPs) to plan, activate, and manage campaign inventories on publisher sites, often by using data from third-party cookies. Not only has marketing on DSPs become increasingly complex and time-intensive, but the changing privacy and data regulatory environment has also introduced additional challenges for digital marketers. The impending deprecation of third-party cookies and other actions by walled gardens means that marketers have no choice but to retire solutions that rely on third-party cookie data and to explore new approaches to reach target audiences.1 In this environment, Forrester predicts that solutions like the Quantcast Platform that feature AI-driven audience modeling will become an increasingly valuable component of digital marketing strategies.2 The Quantcast Platform is a next-generation DSP 2.0 with self-service planning, activation, campaign management, and reporting capabilities for digital marketing campaigns. The Quantcast Platform delivers performance via an intelligent model informed by AI optimization and a vast, real-time data set that captures live first-party data signals from pixels placed on more than 100 million web and mobile destinations. The data set can also be augmented with first-party data from organizations' marketing systems. The platform allows digital marketing teams to deploy digital display advertising including video and banner formats on the open internet and outside of walled gardens. Quantcast commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying the Quantcast Platform.3 The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Quantcast Platform on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed five decision-makers with experience using the Quantcast Platform. For the purposes of this study, Forrester aggregated the interviewees' experiences and combined the results into a single composite organization. Interviewees said that prior to adopting the Quantcast Platform, their organizations' digital marketing teams were limited in their ability to accurately reach their intended audiences, despite efforts to manually plan and adjust audience segments and to manage settings for campaigns and inventory bids. Interviewees said campaign spending was too high given underperforming results that fell short on key performance indicators. The scale and real-time nature of the Quantcast data set combined with a performance-modeling capability powered by AI allows the Quantcast Platform to make it possible for digital marketers to gain new insights into their audiences, accurately reach audiences at any point in the sales funnel, and apply ad budget for top efficiency. Budget dollars stretch further, and key performance indicators such as reach, impressions, and conversions increase substantially.
Key Findings
Quantified benefits. Risk-adjusted present value (PV) quantified benefits include:
Unquantified benefits. Benefits that are not quantified for this study include:
Costs. Risk-adjusted PV costs include platform costs totaling $1.15 million over the three-year analysis. The Quantcast Platform has a simple and transparent fee structure based on features used. The composite organization deploys $3.75 million of its ad budget on the platform during the three-year analysis.
The decision-maker interviews and financial analysis found that a composite organization experiences benefits of $2.48 million over three years versus costs of $1.15 million, adding up to a net present value (NPV) of $1.33 million and an ROI of 115%, net of costs.
Return on investment (ROI)
Benefits PV
Net present value (NPV)
Productivity improvement
Increased customer conversions
Increased ad spending efficiency
DSP cost avoidance
From the information provided in the interviews, Forrester constructed a Total Economic ImpactTM framework for those organizations considering an investment in the Quantcast Platform.
The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that the Quantcast Platform can have on an organization.
Interviewed Quantcast stakeholders and Forrester analysts to gather data relative to the Quantcast Platform.
Interviewed five decision-makers at organizations using the Quantcast Platform to obtain data with respect to costs, benefits, and risks.
Designed a composite organization based on characteristics of the interviewees' organizations.
Constructed a financial model representative of the interviews using the TEI methodology and risk-adjusted the financial model based on issues and concerns of the decision-makers.
Employed four fundamental elements of TEI in modeling the investment impact: benefits, costs, flexibility, and risks. Given the increasing sophistication of ROI analyses related to IT investments, Forrester's TEI methodology provides a complete picture of the total economic impact of purchase decisions. Please see Appendix A for additional information on the TEI methodology.
Readers should be aware of the following:
This study is commissioned by Quantcast and delivered by Forrester Consulting. It is not meant to be used as a competitive analysis.
Forrester makes no assumptions as to the potential ROI that other organizations will receive. Forrester strongly advises that readers use their own estimates within the framework provided in the study to determine the appropriateness of an investment in the Quantcast platform.
Quantcast reviewed and provided feedback to Forrester, but Forrester maintains editorial control over the study and its findings and does not accept changes to the study that contradict Forrester's findings or obscure the meaning of the study.
Quantcast provided the customer names for the interviews but did not participate in the interviews.
Consulting Team:
Margaret Firth
Jennifer Adams
Claudia Heaney
| Interviewee | Industry | Region |
|---|---|---|
| Performance media associate manager | Agency, financial services brand | United States |
| Associate director | Agency, media brand | United Kingdom |
| Growth marketing manager, paid acquisition | Financial services brand | United States |
| Agency account manager | Auto marketplace brand | United Kingdom |
| Integrated media manager | Agency, retail brand | United States |
Prior to adopting the Quantcast Platform, the interviewees' companies had invested in multiple DSPs, but decision-makers wanted to efficiently reach audiences to improve campaign performance. The interviewees noted how their organizations struggled with common challenges prior to adopting the Quantcast Platform, including:
Based on the interviews, Forrester constructed a TEI framework, a composite company, and an ROI analysis that illustrates the areas financially affected. The composite organization is representative of the five decision-makers that Forrester interviewed and is used to present the aggregate financial analysis in the next section. The composite organization has the following characteristics:
Description of composite. The composite organization is a digital marketing team that supports a brand's US and UK marketing campaigns. The team is comprised of 20 members including two Quantcast Platform power users. These power users use a variety of other DSPs in addition to the Quantcast Platform. The composite's two power users are in trader roles, and they use the platform daily for planning, activating, and managing campaigns and reporting associated with the campaigns. Each member of the team uses the platform to review campaign performance and gain insights.
The total display advertising budget deployed across multiple DSPs remains static at $5 million annually for the duration of the three-year analysis.
Deployment characteristics. The organization allocates $1 million of its advertising budget to the Quantcast Platform in Year 1, which represents 20% of its overall DSP budget. However, it increases the budget allocated to the Quantcast Platform each year. The composite runs eight banner and video campaigns in Year 1, but it increases the number of campaigns in subsequent years. Campaign types include brand awareness and conversions including prospecting and retargeting.
| Ref. | Benefit | Year 1 | Year 2 | Year 3 | Total | Present Value |
|---|---|---|---|---|---|---|
| Atr | Profit from additional customer conversion | $467,500 | $584,375 | $701,250 | $1,753,125 | $1,434,814 |
| Btr | Value of efficiency of ad spending with Quantcast | $190,000 | $237,500 | $285,000 | $712,500 | $583,133 |
| Ctr | DSP cost avoidance | $142,500 | $178,125 | $213,750 | $534,375 | $437,350 |
| Dtr | Productivity improvement | $8,892 | $8,892 | $8,892 | $26,676 | $22,113 |
| Total benefits (risk-adjusted) | $808,892 | $1,008,892 | $1,208,892 | $3,026,676 | $2,477,410 |
Evidence and data. The interviewees' organizations used DSPs to bid on and purchase ad inventory on publisher websites. The Quantcast Platform delivered performance via an intelligent model informed by AI optimization and a vast, real-time data set that captures live data signals directly from pixels placed on more than 100 million web and mobile destinations. The Quantcast Platform optimized placement for both price and performance resulting in:
• 20% increase in the number of audience impressions.
• 20% increase in conversion rate.
• 44% increase in conversions.
• Increased profit
Modeling and assumptions. Forrester assumes the following about the composite organization:
• The composite's average campaign value is $125,000.
• The composite's number of campaigns increases each year.
• Before adopting the Quantcast Platform, impressions per campaign averaged around 20.8 million and conversion rates averaged 0.25%.
• The average order value is $100. Each additional conversion drives $100 of additional revenue.
Risks. Benefits realized may vary based on:
• The organization's conversion rates, the value of conversions, and profit margins, which may be higher or lower depending on the industry.
• Whether or not all conversions are attributable to the Quantcast Platform.
Results. To account for these risks, Forrester adjusted this benefit downward by 15%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $1.43 million.
| Ref. | Metric | Calculation | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| A1 | Number of annual Quantcast campaigns | Composite | 8 | 10 | 12 | |
| A2 | Average spend per campaign on Quantcast | Composite | $125,000 | $125,000 | $125,000 | |
| A3 | Impressions without Quantcast | Interviews | 166,666,667 | 208,333,334 | 250,000,000 | |
| A4 | Impressions percent improvement with Quantcast | Interviews | 20% | 20% | 20% | |
| A5 | Total annual impressions | Interviews | 200,000,000 | 250,000,000 | 300,000,000 | |
| A6 | Incremental impressions with Quantcast | A3*A4 | 33,333,334 | 41,666,667 | 50,000,000 | |
| A7 | Blended conversion rate before Quantcast | Assumption | 0.25% | 0.25% | 0.25% | |
| A8 | Improvement in conversions with Quantcast | Interviews | 20% | 20% | 20% | |
| A9 | Blended conversion rate with Quantcast | A7+(A7*A8) | 0.300% | 0.300% | 0.300% | |
| A10 | Additional converted audience with Quantcast | A6*A9+A3*(A9-A7 ) | 183,333 | 229,167 | 275,000 | |
| A11 | Average order value / customer conversion value | Assumption | $100 | $100 | $100 | |
| A12 | Value of additional conversions | A10*A11 | $18,333,333 | $22,916,667 | $27,500,000 | |
| A13 | Attribution to Quantcast | Assumption | 30% | 30% | 30% | |
| A14 | Profit margin | Assumption | 10% | 10% | 10% | |
| At | Profit from additional customer conversion | A12*A13*A14 | $550,000 | $687,500 | $825,000 | |
| Risk adjustment | ↓15% | |||||
| Atr | Profit from additional customer conversion (risk-adjusted) | $467,500 | $584,375 | $701,250 | ||
| Three-year total: $1,753,125 | Three-year present value: $1,434,814 | |||||
Evidence and data. Interviewees said the Quantcast Platform improved activation of planned campaigns by optimizing the bidding for placement of ads. The Quantcast Platform continuously updated audience and pricing data and optimized to ensure budget was deployed to maximize efficiency, both in terms of marketing goals and cost. Interviewees' organizations experienced greater efficiency of ad spending across campaigns.
Modeling and assumptions. For this benefit analysis, Forrester assumes the following about the composite organization: The organization's total ad spend on the Quantcast Platform.
Risks. Benefits realized may vary based on:
Results. To account for these risks, Forrester adjusted this benefit downward by 5%, yielding a three-year, risk-adjusted total PV of $583,000.
| Ref. | Metric | Calculation | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| B1 | Annual ad spending that can be optimized | Composite | $1,000,000 | $1,250,000 | $1,500,000 | |
| B2 | Percentage efficiency in ad spending with Quantcast | Interviews | 20% | 20% | 20% | |
| Bt | Value of efficiency of ad spending with Quantcast | B1*B2 | $200,000 | $250,000 | $300,000 | |
| Risk adjustment | ↓5% | |||||
| Btr | Value of efficiency of ad spending with Quantcast (risk-adjusted) | $190,000 | $237,500 | $285,000 | ||
| Three-year total: $712,500 | Three-year present value: $583,133 | |||||
Evidence and data. Over time, the interviewees' organizations increased their advertising budget allocations toward the Quantcast Platform and moved allocation budget away from other DSPs.
Modeling and assumptions. For this benefit, Forrester assumes the following about the composite organization:
Risks. Cost avoidance may vary based on the following factors:
Results. To account for these risks, Forrester adjusted this benefit downward by 5%, yielding a three-year, risk-adjusted total PV of $437,000.
| Ref. | Metric | Calculation | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| C1 | Total DSP marketing budget | Assumption | $5,000,000 | $5,000,000 | $5,000,000 | |
| C2 | Non-Quantcast DSP fee | Assumption | 15% | 15% | 15% | |
| C3 | Non-Quantcast DSP total fee | C1*C2 | $750,000 | $750,000 | $750,000 | |
| C4 | Percentage of DSP cost reallocated to Quantcast | Assumption | 20% | 25% | 30% | |
| Ct | DSP cost avoidance | C1*C2*C4 | $150,000 | $187,500 | $225,000 | |
| Risk adjustment | ↓5% | |||||
| Ctr | DSP cost avoidance (risk-adjusted) | $142,500 | $178,125 | $213,750 | ||
| Three-year total: $534,375 | Three-year present value: $437,350 | |||||
Evidence and data. Interviewees' organizations experienced productivity improvements by adopting the Quantcast Platform.
Modeling and assumptions. For this benefit analysis, Forrester assumes the following about the composite organization:
Risks. The productivity benefit will vary based on:
Results. To account for these risks, Forrester adjusted this benefit downward by 5%, yielding a three-year, risk-adjusted total PV of $22,100.
| Ref. | Metric | Calculation | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|
| D1 | Number of employees impacted by Quantcast | Composite | 2 | 2 | 2 | |
| D2 | Planning, activation, campaign management, and reporting hours per week prior to Quantcast | Interview | 8 | 8 | 8 | |
| D3 | Average fully burdened salary per hour | Assumption | $45 | $45 | $45 | |
| D4 | Percentage efficiency from Quantcast | Interview | 50% | 50% | 50% | |
| D5 | Productivity improvement annual | D1*D2*D3*D4*52 Weeks | $18,720 | $18,720 | $18,720 | |
| D6 | Productivity recapture | TEI Standard | 50% | 50% | 50% | |
| Dt | Productivity improvement | D5*D6 | $9,360 | $9,360 | $9,360 | |
| Risk adjustment | ↓5% | |||||
| Dtr | Productivity improvement (risk-adjusted) | $8,892 | $8,892 | $8,892 | ||
| Three-year total: $26,676 | Three-year present value: $22,113 | |||||
Additional benefits that customers experienced but were not able to quantify include:
The value of flexibility is unique to each customer. There are multiple scenarios in which a customer might implement the Quantcast Platform and later realize additional uses and business opportunities, including:
Advertising in a privacy-first world. The trend away from third-party cookies and toward increased consumer-privacy protections means that DSPs will need to find new ways to perform ad targeting.5 Forrester predicts that in 2022, advertisers will allocate larger shares of their ad budgets to AI-driven modeling solutions.6 The Quantcast Platform is well-positioned as a solution to provide high-quality data signals in lieu of third-party cookie data.
Planned new features. Interviewees said planned expansion into new channels beyond video and banners as well as innovative, new features (e.g., moving to a cookieless solution, using additional measurement and optimization capabilities) and Quantcast Connect (which directly connects advertisers to publishers to enhance deal and audience discovery) simplify the buying process. The Quantcast Platform also measures and validates supply deals to help place customers in a future-ready stance.
Advertising without limits. The Quantcast Platform enables cookieless advertising across the open internet, and it reaches previously underserved demographics. Its AI-driven approach and data features empower advertisers to discover new audiences and implement new strategies accordingly.
Flexibility would also be quantified when evaluated as part of a specific project (described in more detail in Appendix A).
| Ref. | Cost | Initial | Year 1 | Year 2 | Year 3 | Total | Present Value |
|---|---|---|---|---|---|---|---|
| Etr | Platform cost | $0 | $374,850 | $468,563 | $562,275 | $1,405,688 | $1,150,460 |
| Total costs (risk-adjusted) | $0 | $374,850 | $468,563 | $562,275 | $1,405,688 | $1,150,460 |
Evidence and data. Interviewees said the fees their organization pays to Quantcast are the sole cost of the platform. Quantcast based these fees on a transparent schedule of rates that included inventory, bid management, and platform fees. They said the platform fee was applied as a percentage rate to the total budget activated on the platform.
Modeling and assumptions. For this cost analysis, Forrester assumes the following about the composite organization:
Risks. The cost to use the Quantcast Platform will vary based on:
Results. To account for these risks, Forrester adjusted this cost upward by 5%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $1.2 million.
| Ref. | Metric | Calculation | Initial | Year 1 | Year 2 | Year 3 | |
|---|---|---|---|---|---|---|---|
| E1 | Annual media spend on Quantcast | Assumption | $0 | $1,000,000 | $1,250,000 | $1,500,000 | |
| E2 | Platform cost | E1*.357 | $0 | $357,000 | $446,250 | $535,500 | |
| Et | Platform cost | E2 | $0 | $357,000 | $446,250 | $535,500 | |
| Risk adjustment | ↑5% | ||||||
| Etr | Platform cost (risk-adjusted) | $0 | $374,850 | $468,563 | $562,275 | ||
| Three-year total: $1,405,688 | Three-year present value: $1,150,460 | ||||||
The financial results calculated in the Benefits and Costs sections can be used to determine the ROI, NPV, and payback period for the composite organization's investment. Forrester assumes a yearly discount rate of 10% for this analysis.
These risk-adjusted ROI, NPV, and payback period values are determined by applying risk-adjustment factors to the unadjusted results in each Benefit and Cost section.
| Initial | Year 1 | Year 2 | Year 3 | Total | Present Value | |
|---|---|---|---|---|---|---|
| Total costs | $0 | ($374,850) | ($468,563) | ($562,275) | ($1,405,688) | ($1,150,460) |
| Total benefits | $0 | $808,892 | $1,008,892 | $1,208,892 | $3,026,676 | $2,477,410 |
| Net benefits | $0 | $434,042 | $540,330 | $646,617 | $1,620,989 | $1,326,950 |
| ROI | 115% |
Total Economic Impact is a methodology developed by Forrester Research that enhances a company's technology decision-making processes and assists vendors in communicating the value proposition of their products and services to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of IT initiatives to both senior management and other key business stakeholders.
Benefits represent the value delivered to the business by the product. The TEI methodology places equal weight on the measure of benefits and the measure of costs, allowing for a full examination of the effect of the technology on the entire organization.
Costs consider all expenses necessary to deliver the proposed value, or benefits, of the product. The cost category within TEI captures incremental costs over the existing environment for ongoing costs associated with the solution.
Flexibility represents the strategic value that can be obtained for some future additional investment building on top of the initial investment already made. Having the ability to capture that benefit has a PV that can be estimated.
Risks measure the uncertainty of benefit and cost estimates given: 1) the likelihood that estimates will meet original projections and 2) the likelihood that estimates will be tracked over time. TEI risk factors are based on "triangular distribution."
The initial investment column contains costs incurred at "time 0" or at the beginning of Year 1 that are not discounted. All other cash flows are discounted using the discount rate at the end of the year. PV calculations are calculated for each total cost and benefit estimate. NPV calculations in the summary tables are the sum of the initial investment and the discounted cash flows in each year. Sums and present value calculations of the Total Benefits, Total Costs, and Cash Flow tables may not exactly add up, as some rounding may occur.
1 Source: "The Future Of Audience Targeting," Forrester Research, Inc., June 9, 2021.
2 Source: "Predictions 2022: Media And Advertising," Forrester Research, Inc., October 28, 2021.
3 Total Economic Impact is a methodology developed by Forrester Research that enhances a company's technology decision-making processes and assists vendors in communicating the value proposition of their products and services to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of IT initiatives to both senior management and other key business stakeholders.
4 Source: "Apply Your Data Deprecation Plan Prioritize Privacy, First-Party Data, And New Marketing Approaches," Forrester Research, Inc., February 1, 2021.
5 Forrester predicts the death of the third-party cookie will fundamentally alter marketers' abilities to create and target audiences. Source: "The Future Of Audience Targeting," Forrester Research, Inc., June 9, 2021.
6 Source: "Predictions 2022: Media And Advertising," Forrester Research, Inc., October 28, 2021.
Cookie Preferences
Accept Cookies
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions (data inputs, website navigation), so you don't have to re-enter data when you come back to the site or browse from one page to another.
Behavioral information collected by our web analytics vendor is used to analyze data pertaining to visitor trends, plan website enhancements, and measure overall website effectiveness. We may also use cookies or web beacons to help us offer you products, programs, or services that may be of interest to you and to deliver relevant advertising. We may use third-party advertising companies to help tailor website content to users or to serve ads on our behalf. These companies may also employ cookies and web beacons to measure advertising effectiveness.
Please accept cookies and the collection of behavioral information to receive full functionality and enhance your experience. If you decline cookies, some features of the website may not function normally.
Please see our
Privacy Policy for more information.