2% A lack of in-house expertise prior to OpenText led to information security and governance challenges with costly repercussions. With mission-critical, highly regulated workflows automated in the OpenText environment, the organization reduces the risk of human error. As a result, it becomes more compliant with local regulations and avoids $496,000 in noncompliance costs. In addition to causing excess labor costs, manual business processes in the organizations’ prior environments were prone to errors and noncompliance. These typically included common risks such as employment violations or missed vendor payments. Interviewees shared that with OpenText Content Services Private Cloud Platforms, automating sensitive business processes in a secure environment reduced the probability and severity of numerous potential business risk incidents. Reduced business risk 75% Reducing human error results in better compliance, avoids costly infractions $496k three-year benefit present value © FORRESTER RESEARCH, INC. ALL RIGHTS RESERVED.
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