67% In the OpenText private cloud, an organization avoids up to 145 hours of content management downtime during business hours. With the reduction in downtime, fewer resources are assigned to troubleshooting, and these resources need less time to remediate downtime issues. This decreases the total costs related to troubleshooting incidents while avoiding costly downtime for thousands of content creators and users, for total savings of $16.4 million. Prior environments were prone to downtime and vulnerable to security and compliance risks. After their organizations’ investments in OpenText Content Services Private Cloud Platforms, interviewees reported many ways in which their organizations increased uptime and availability and reduced the costly cascading impacts of unplanned downtime Reduction in document management system downtime with OpenText 30% A 30% reduction in system downtime improves business continuity and avoids user impacts $16.4 million three-year benefit present value © FORRESTER RESEARCH, INC. ALL RIGHTS RESERVED.
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