As organizations seek to deliver database as a service (DBaaS) and modernize their database operations to reduce complexity and accelerate application delivery, they are looking for ways to streamline manual, time-consuming processes that hamper innovation and increase operational risk. Database lifecycle management solutions help automate database management processes, and build agile, secure, and efficient infrastructure to support business needs. This allows database teams to enhance speed, scalability, and compliance, freeing them to focus on optimization and innovation rather than repetitive tasks.
Nutanix Database Service (NDB) is a database lifecycle management solution that can simplify and automate database provisioning, cloning/refresh, backup and recovery, storage scaling, patching, and monitoring. The solution runs on-premises, in co-location environments, and in public clouds while supporting common databases that are both proprietary and open source, including SQL, NoSQL, and vector databases.
Nutanix commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying NDB.1 The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of NDB on their organizations.
136%
Return on investment (ROI)
$2.0M
Net present value (NPV)
To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed six decision-makers from five organizations with experience using NDB. For the purposes of this study, Forrester aggregated the experiences of the interviewees and combined the results into a single composite organization, which is a regional US bank with $20 billion in assets and 5,000 employes.
Interviewees said that prior to using NDB, their organizations’ database administration (DBA) teams struggled to keep up with developer requests and manage ever-increasing database estates. These limitations led to delays in provisioning, patching, and cloning/refreshing databases, all of which slowed application development and exhausted DBA teams.
Interviewees stated that after the investment in NDB, their database lifecycle management processes transitioned from reactive to proactive. Developers could perform self-service provisioning, patching, storage scaling, clone/refreshes, and backup/restore while optimized compute and storage allowed the organizations to eliminate some database management tools and reduce licensing. Key results from the investment include enhanced developer and DBA productivity, which also contributed to faster time to market for many applications.
Key Findings
Quantified benefits. Three-year, risk-adjusted present value (PV) quantified benefits for the composite organization include:
Reduction of database provision time from weeks to hours. Automated self-service provisioning saves the composite organization 10 hours of direct IT staff time and two weeks of wait time for developers per request. Over three years and a cumulative total of nearly 400 database provisioning requests, these time savings are worth nearly $1.4 million in increased productivity for the composite.
Reduction of software licensing costs by $1.1 million. NDB optimizes the composite’s use of compute and storage cores, so the organization reduces underlying database license costs by $1.1 million over three years.
Elimination of most DBA task time and developer wait time associated with database cloning/refresh requests. NDB enables automated database cloning/refresh for the composite, so the organization saves five hours of DBA time and 40 hours of developer wait time per request. With 60 cloning events and 12 refresh events per year, this benefit totals $442,000 over three years.
Time reduction of more than 95% for database patching events. NDB fully automates most of the composite’s database patching events through templates and APIs. Each patching event saves 90 minutes of DBA time and 2.5 hours of developer time (for dev/test databases). With quarterly patching events for 250 databases, these time savings total $343,000 over three years.
Compression of backup/restore times by 60% to 80%. With NDB’s snapshot technology, the composite organization’s DBA team reduces the effort and duration associated with daily backup routines and periodic database restores. Considering daily backups and monthly restores, these time and storage savings amount to $322,000 over three years.
Elimination of 50% to 75% of routine monitoring time for DBAs. With NDB’s management console, the composite’s DBAs spend 60 minutes per day monitoring status of all databases across the estate instead of four hours per day. This results in a productivity benefit of $85,000 over three years.
Unquantified benefits. Benefits that provide value for the composite organization but are not quantified for this study include:
Improvements in database security and compliance. Using NDB’s templates enables the composite’s database team to effectively standardize database parameters and lifecycle processes. This ensures its databases remain compliant and secure, reducing audit time and exceptions.
Increased satisfaction for the DBA team. By eliminating off-peak patching responsibilities and time-consuming provisioning and cloning/refresh processes, the composite’s team shifts its work focus from operational tasks to engineering endeavors aligned with business priorities. This allows them to focus on high-value tasks (e.g., database optimization, architecture, tuning) as opposed to routine management tasks. Overtime is also reduced, improving team morale.
Having Nutanix as a strategic partner. NDB’s capability to collaborate on automation of specialized database tasks and support for multi-database strategies are examples of how Nutanix goes beyond current pain points to make it a trusted partner for digital transformation.
Costs. Three-year, risk-adjusted PV costs for the composite organization include:
Subscription license fees of $995,000. The composite organization pays core-based license costs of $1,000 per core2 for 400 cores across 15 nodes for production, development, and test/QA environments.
Hardware costs of $220,000. The composite procures 15 on-premises database servers at a total cost of $176,000 and incurs maintenance costs of $17,600 per year.
Internal staffing costs of $130,000 for implementation. The composite pays two full-time database engineers and three part-time infrastructure engineers over a three-month period to set up Nutanix NDB and migrate the databases.
Administrative costs of $157,000. The composite pays for a single part-time database administrator to perform database status checks and maintain the NDB application.
The financial analysis that is based on the interviews found that a composite organization experiences benefits of $3.5 million over three years versus costs of $1.5 million, adding up to a net present value (NPV) of $2.0 million and an ROI of 136%.
“The key proposition was being able to use more open-source databases and deliver them through self-service pipelines. What used to take weeks now takes minutes.”
Manager, database engineering, investments
Key Statistics
136%
Return on investment (ROI)
$3.5M
Benefits PV
$2.0M
Net present value (NPV)
<6 months
Payback
Benefits (Three-Year)
[CHART DIV CONTAINER]
Time savings provisioning databases
Savings in database licensing costs
Time saved from automated cloning and refresh
Time savings from automated patching with NDB
Storage and time savings in backup/restore
Reduction in database monitoring
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The Nutanix Database Service Customer Journey
Drivers leading to the NDB investment
Interviews
Role
Industry
Region
Employees
Engineering manager, database platform services
Retail
Global
230,000
Manager, systems administration
Manager, database administration
Hospitality
North America
9,000
Senior database consultant
Banking
Middle East
4,000
Manager, database engineering
Investments
Europe
2,400
Head of automation
Government
Europe
2,000
Key Challenges
Prior to adopting NDB, interviewees’ organizations faced significant operational and technical hurdles in managing their database estates. These challenges collectively contributed to higher costs, slower time to market, and increased risk. Developers depended on DBAs for routine tasks, which created bottlenecks and hampered release cycles. Manual database processes made it difficult to consistently enforce security and compliance standards, which increased audit risk.
Interviewees noted how their organizations struggled with common challenges, including:
Time-consuming database provisioning. Provisioning was a very manual process requiring coordination across multiple teams, including infrastructure, networking, security, and DBA. Creating new databases often took several weeks because of these multiple checkpoints. Long lead times slowed innovation cycles for developers. An engineering manager in database platform services at a global retailer noted that provisioning a new database could take four to six weeks and delay critical application development. The head of automation for a government IT provider described provisioning as a monthlong process that created bottlenecks when onboarding new clients.
Complex database backup and clone/refresh cycles. Frequent cycles for development, testing, and training environments were cumbersome, leading to inefficiencies that consumed DBA resources and created more wait time for developers. A senior database consultant in the banking industry reported that restoring a 10 TB database could take up to 48 hours, which would impact SLAs and developer productivity. An interviewee from a hospitality organization said their training environment required monthly refreshes that sometimes led to overnight failures.
Burdensome database patching and maintenance. Database teams endured lengthy and disruptive patching processes that required coordination across application teams and evening/weekend monitoring. Some interviewees said their organization relied on external consultants, which created additional operational expenses and unnecessary organizational risk. The head of automation at a government IT provider said their organization required 15 days to patch 11 large on-premises systems. An interviewee from a hospitality company reported rolling patching events that lasted 12 to 16 hours and were often scheduled overnight to minimize business impact.
Escalating costs for database licensing, storage, and support. Across the interviewees’ organizations, there was growing scrutiny on licensing and infrastructure costs associated with ever-increasing database estates. In some cases, licensing was tied to physical cores, which limited flexibility and drove up the cost of adding environments. Some of the organizations had started the journey to migrate databases to open-source alternatives and wanted more efficient tools to manage them. The manager, database engineering at the investments said his organization was looking for ways to reduce the costs of backup storage, which totaled more than $250,000 annually. Other interviewees described paying for premium database vendor support or external consulting to help with the organization’s database lifecycle tasks.
Investment Objectives
The interviewees searched for a solution that could:
Transform their organization’s approach to database management from using fragmented, manual processes to having an automated self-service model that could meet the demands of modern application development.
Automate provisioning, streamline patching, improve performance, and reduce operational overhead while enabling developer self-service.
Reduce database operational burden so that manual processes for patching and cloning/refresh would not consume hundreds of hours of DBA time each month and these tasks could be automated.
Reduce total cost of ownership, particularly around database licensing, backup storage, and consulting fees for patching and maintenance.
Position for future database expansion and growth in database volumes and nodes and for migrations from proprietary platforms to open-source alternatives.
“The major differences will be from the performance perspective, the scaling perspective, and the optimization of overall systems. We decided [to] go for Nutanix.”
Senior database consultant, banking
Composite Organization
Based on the interviews, Forrester constructed a TEI framework, a composite company, and an ROI analysis that illustrates the areas financially affected. The composite organization is representative of the interviewees’ organizations, and it is used to present the aggregate financial analysis in the next section. The composite organization has the following characteristics:
Description of composite. The composite organization is a regional bank in the US with $50 billion in assets and approximately 5,000 employees.The organization has eight database administrators.
Deployment characteristics. The composite uses a hybrid cloud strategy to deploy Nutanix Database Service on-premises. The enterprise estate comprises approximately 250 databases, with 40 in production. The others are used by 200 developers for dev/test/QA. The total database estate size is approximately 100 TB. One database administrator becomes the primary Nutanix administrator after implementation. The composite first pilots NDB on a single database node for one dev/test environment. After successful validation, it continues to migrate other environments using Nutanix migration tools and support. The DBA team creates provisioning and cloning templates that can be accessed from internal IT portals or incorporated into development pipelines. The entire deployment takes three months.
KEY ASSUMPTIONS
$50 billion assets
5,000 employees
250 total databases
Analysis Of Benefits
Quantified benefit data as applied to the composite
Total Benefits
Ref.
Benefit
Year 1
Year 2
Year 3
Total
Present Value
Atr
Time savings provisioning databases
$503,820
$554,202
$608,783
$1,666,805
$1,373,424
Btr
Savings in database licensing costs
$425,000
$425,000
$425,000
$1,275,000
$1,056,912
Ctr
Time savings from automated cloning and refresh
$147,447
$147,447
$147,447
$442,341
$366,679
Dtr
Time savings from automated patching
$137,741
$137,741
$137,741
$413,223
$342,540
Etr
Storage and time savings in backup/restore
$129,568
$129,568
$129,568
$388,704
$322,215
Ftr
Reduction in database monitoring
$34,222
$34,222
$34,222
$102,666
$85,106
Total benefits (risk-adjusted)
$1,377,798
$1,428,180
$1,482,761
$4,288,739
$3,546,876
Time Savings Provisioning Databases
Evidence and data. A common challenge across the interviewees’ organizations was that provisioning new databases was a manual and slow process. New requests often had to be reviewed by several teams (e.g., data architecture, platform, networking, storage, security) before a DBA could act on the request. This created wait times of two to six weeks for developers initiating the requests, which hampered development processes. Interviewees explained that NDB transformed database provisioning from this lengthy process that touched many roles into a fully automated, self-service workflow that could be completed in minutes or hours. This improved developer productivity and enabled faster time to market with much lower operational burdens.
Interviewees said that with NDB, DBAs gained the ability to create templates that automate different configurations for databases, so they are effectively removed from the individual provisioning steps. These templates remove any potential errors from the provisioning process and ensure all new databases adhere to organizational standards. The senior database consultant at a banking organization stated: “Security and compliance became easy because it was just one time we had to create the template. Now I’m 100% sure all clusters are compliant because they come from that template.”
More than one interviewee said their organization automated the provisioning process through self-service portals or automated development pipelines so developers could provision databases directly when needed. This enabled developers to more rapidly test and deploy new code, which is a key requirement in agile development. The manager, database engineering, at an investments organization remarked: “[We go] from idea to deployment in an hour. That’s the agility we needed.” Several interviewees also commented that the number of databases provisioned by developers increased over time because of these efficiencies.
The combination of standardized templates and automated processes resulted in massive time reductions for database provisioning. Most interviewees said their organization reduced wait times from several weeks to only a few hours. In addition, they explained that for open-source database engines, NDB automated the provisioning of all third-party components needed to provide a highly available setup.
Interviewees said that NDB’s profiles standardized the provisioning of their organization’s database server and entire cluster. These profiles define the allowable operating system and database versions, the amount of CPU and RAM to allocate, and networking — among other parameters. They explained that when NDB creates a database, it starts with the build out of the database cluster and, once the cluster is created, NDB then creates and attaches storage for the planned databases on each VM in the cluster. The end result is that customers can standardize their database server builds and automate the entire provisioning flow with NDB.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
The composite’s development teams provision 120 databases each month. This number grows by 10% each year.
Each provisioning request saves 10 hours of task time with elimination of multiple teams having to review the request and a DBA processing it.
The average fully burdened hourly rate for an IT role is $77.
Approximately two weeks of wait time is eliminated for developers per request.
The fully burdened hourly rate for a developer is $107.
A recapture rate of 50% is applied to these time savings. This assumes that about half of all recaptured time is used productively.
Risks. The amount of time savings and productivity improvement may vary based on:
The number of provisioning requests from developer teams.
The number of roles involved in database provision requests, which may vary based on the size of the IT department and the sophistication of the IT protocols.
Average salaries and benefits for various IT roles.
Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $1.4 million.
80 hours
Wait time saved per database provisioning request
“We had to [provision] between five and 10 databases every week. Previously, it [took us] hours; it’s now only minutes.”
Senior database consultant, banking
Time Savings Provisioning Databases
Ref.
Metric
Source
Year 1
Year 2
Year 3
A1
Databases provisioned
Interviews
120
132
145
A2
Time saved per request (hours)
Interviews
10
10
10
A3
Fully burdened hourly rate for an IT role
Composite
$77
$77
$77
A4
Eliminated developer wait time per request (hours)
Interviews
80
80
80
A5
Fully burdened hourly rate for a developer FTE
Composite
$107
$107
$107
A6
Productivity recapture rate
TEI methodology
50%
50%
50%
At
Time savings provisioning databases
((A1*A2*A3)+(A1*A4*A5))*A6
$559,800
$615,780
$676,425
Risk adjustment
↓10%
Atr
Time savings provisioning databases
$503,820
$554,202
$608,783
Three-year total: $1,666,805
Three-year present value: $1,373,424
Savings In Database Licensing Costs
Evidence and data. Interviewees said their organizations reduced their legacy database and virtualization licensing costs via several means with NDB. The annual savings among these organizations ranged from approximately $100,000 to $1 million.
The manager, database engineering, in the investment industry said their company is in process of migrating a large portion of its structured data to open-source databases and that it will reap substantial savings once completed. They commented, “We were able to sunset some of our database licenses by moving simulation workloads to PostgreSQL on NDB.”
An interviewee from the hospitality company said their organization saved $380,000 per year by reducing the number of cores used for compute and storage as part of the NDB migration. Other interviewees said that with Nutanix, their organizations created smaller dedicated clusters for their licensed databases, reducing the number of physical cores that needed to be licensed. At time of deployment, a customer can choose cluster architecture where there are dedicated servers that run databases (which require NDB licensing) and dedicated servers that provide storage processing (which are licensed at a lower cost).
Interviewees from organizations using NDB’s cloning capabilities said they were able to save license costs associated with database cores previously licensed for testing and backup purposes. The manager, database engineering, at an investment company stated, “We don’t need to license additional environments for testing anymore, we just clone what we need.”
The senior database consultant at a bank said their institution eliminated its [virtualization license] costs by migrating its database workloads to Nutanix Acropolis Hypervisor (AHV) and NDB.
Modeling and assumptions. Based on the interviews, Forrester assumes the composite organization reduces the number of cores licensed for proprietary database software by about 10%, which equates to $500,000 per year.
Risks. Savings in database licensing costs may vary based on:
The number of cores licensed for database compute and storage.
The number of licenses for nonproduction environments.
The degree to which the organizations plans to migrate database workloads to open-source packages.
Results. To account for these risks, Forrester adjusted this benefit downward by 15%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $1.1 million.
“Our [legacy] spend is about $2 million a year across databases and tools. By migrating half of those workloads to [open source] on NDB, we expect that to drop by at least 50% over the next two to three years.”
Manager, database engineering, investments
Savings In Database Licensing Costs
Ref.
Metric
Source
Year 1
Year 2
Year 3
B1
Database licensing optimization
Interviews
$500,000
$500,000
$500,000
Bt
Savings in database licensing costs
B1
$500,000
$500,000
$500,000
Risk adjustment
↓15%
Btr
Savings in database licensing costs (risk-adjusted)
$425,000
$425,000
$425,000
Three-year total: $1,275,000
Three-year present value: $1,056,912
Time Savings From Automated Cloning And Refresh
Evidence and data. Interviewees said their organizations used cloning to automatically provision new environments for testing and development and to create backups for rapid disaster recovery (DR). They saved hours of DBA time because they didn’t need to use traditional backup scripts. Clones are created from standardized templates, and interviewees said they are created more quickly than traditional backups while consuming much less storage.
Interviewees said that prior to investing in NDB, their organizations used a variety of backup software tools or database scripts to create database copies used by developers. This required DBA effort and sometimes consumed full storage allocation on database appliances. But they said with NDB, developers gained the ability to clone production data for testing without DBA intervention, which accelerated application delivery. The engineering manager, database platform services, at a retail organization explained: “Self-service cloning means developers no longer wait for DBAs. It’s a huge boost for agility.”
One interviewee said their organization used NDB Time Machine for development and DR testing. It created clones on its DR site with no additional storage consumption, avoiding the need for full-size copies. Time Machine rapidly snapshots, recovers, and clones databases.
Traditional backup methods create a full physical copy of the source database, while database cloning in NDB doesn’t duplicate the data blocks. Instead, it creates a new set of metadata pointers that refer to the original data blocks of the source database’s snapshot so the initial clone consumes just a small amount of additional storage for the metadata. When new data is written to the clone, only the changed blocks are written to a new location on the storage, and the metadata pointers are updated for the clone. Interviewees noted this ensures that only the unique data is stored for each clone, rather than multiple full copies.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
With NDB’s storage capabilities, the composite saves $125,000 each year.
Developers initiate an average of five cloning events per month via automated routines. Each event saves 40 hours of wait time and five hours of DBA administrative time.
The composite has an estimated one refresh event per month.
Each refresh event saves 40 hours of developer wait time.
The fully burdened hourly rate for a developer is $107.
The fully burdened hourly rate for a DBA is $65.
A recapture rate of 50% is applied to this time savings.
Risks. The amount of time savings and productivity improvement may vary based on:
The organization’s backup policies and types of storage.
The extent to which the organization transitions from traditional backup routines and applications to use NDB cloning/refresh.
The number of cloning and restore requests from developer teams.
The average salaries and benefits for various IT roles.
Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $366,000.
40 hours
Wait time savings per event from automated cloning/refresh
“With a clone on the disaster recovery site. we don’t have to pay for an additional copy of the database.”
Head of automation, government
Time Savings From Automated Cloning And Refresh
Ref.
Metric
Source
Year 1
Year 2
Year 3
C1
Cloning events
Interviews
60
60
60
C2
DBA time saved per cloning event (hours)
Interviews
5
5
5
C3
Fully burdened hourly rate for a DBA FTE
Composite
$65
$65
$65
C4
Developer wait time saved per cloning event (hours)
Interviews
40
40
40
C5
Fully burdened hourly rate for a developer FTE
Composite
$107
$107
$107
C6
Subtotal: Labor savings from automated cloning
(C1*C2*C3)+ (C1*C4*C5)
$276,300
$276,300
$276,300
C7
Refresh events
Interviews
12
12
12
C8
Developer wait time saved per refresh event (hours)
Interviews
40
40
40
C9
Fully burdened hourly rate for a developer FTE
Composite
$107
$107
$107
C10
Subtotal: Labor savings from automated refresh
C7*C8*C9
$51,360
$51,360
$51,360
C11
Productivity recapture rate
TEI methodology
50%
50%
50%
Ct
Time savings from automated cloning and refresh
(C6+C10)*C11
$163,830
$163,830
$163,830
Risk adjustment
↓10%
Ctr
Time savings from automated cloning and refresh (risk-adjusted)
$147,447
$147,447
$147,447
Three-year total: $442,341
Three-year present value: $366,679
Time Savings From Automated Patching
Evidence and data. Interviewees said production database patching was typically a quarterly event and required coordination across several IT teams (e.g., database administration, security, platform, architecture). Each patch cycle involved service requests, approvals, and scheduling, which often took between hours and days. The process was disconnected for organizations with multiple database platforms.
Interviewees explained that prior to using NDB, production patching required anywhere from 45 minutes to six hours per database and that multinode, on-premises proprietary databases consumed the most time. These cycles had to be scheduled at off-peak times (i.e., nights and weekends), and DBAs had to actively monitor the process. But interviewees said NDB’s automated and bulk patching virtually eliminated DBA overtime. The manager, systems administration, at a hospitality organization said: “We’ve automated patching. It used to take hours and burn out the team.”
For dev and test databases, patching was more ad hoc as part of development workflows. Developers were still required to coordinate patching with DBA teams. But interviewees said with NDB, developers gained the ability to self-schedule and trigger patches via an NDB portal. DBAs are no longer involved, which helped avoid disruption during active development cycles. Coordination time was eliminated because patching now takes less than an hour per database. The engineering manager, database platform services, at a retail organization said: “Patch coordination used to take days. Now developers do it themselves.”
Two interviewees said their organization previously relied on outside support for their proprietary databases. The head of automation at the government organization explained that this limited the frequency of patching cycles: “We had to pay consultants to do patching because, [it took] 15 days just to patch one system. So we could not afford to do patching more than annually. Now we patch [this database] in three hours instead of 15 days.”
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
The composite has 250 databases, and 40 are in production.
The organization patches production databases on a quarterly cycle, and it patches the remainder an average of four times per year.
The composite patches 5% of databases manually outside of NDB.
Previously, DBAs spent an average of 1.5 hours patching each database and developers spent 2.5 hours per database waiting on patching routines. With NDB, patching consumes five minutes per database.
The fully burdened hourly salary for a database administrator is $65.
The fully burdened hourly salary for a developer is $107.
A recapture rate of 50% is applied to time savings for both DBAs and developers.
Risks. The time savings and productivity improvement may vary based on:
The number and variety of databases in the organization’s estate, which would impact the portion that can be patched via NDB automation.
The average salaries and benefits for database administrators.
Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $343,000.
95%
Task time savings from automated patching
“We patch with zero downtime now. It used to take hours and cause disruptions. We had to babysit the whole process overnight. That was painful.”
Senior database consultant, banking
Time Savings From Automated Patching
Ref.
Metric
Source
Year 1
Year 2
Year 3
D1
Databases
Composite
250
250
250
D2
Quarterly patching cycles
Interviews
4
4
4
D3
Portion of database estate patched via NDB
Interviews
95%
95%
95%
D4
DBA time spent patching each database prior to NDB (hours)
Interviews
1.5
1.5
1.5
D5
Fully burdened hourly rate for a DBA FTE
Composite
$65
$65
$65
D6
Dev/test databases
Composite
210
210
210
D7
Developer wait time per dev/test patching request (hours)
Interviews
2.5
2.5
2.5
D8
Fully burdened hourly rate for a developer FTE
Composite
$107
$107
$107
D9
Productivity recapture rate
TEI methodology
50%
50%
50%
Dt
Time savings from automated patching with NDB
((D1*D2*D3*D4*D5)+(D6*D2*D3*D7*D8)) *D9
$153,045
$153,045
$153,045
Risk adjustment
↓10%
Dtr
Time savings from automated patching (risk-adjusted)
$137,741
$137,741
$137,741
Three-year total: $413,223
Three-year present value: $342,540
Storage And Time Savings In Backup/Restore
Evidence and data. Interviewees said database teams saved time during daily backup and restore tasks. Even with use of database management scripts, NDB enabled their organizations to reduce the time and effort required for backups and restores.
Interviewees explained that with NDB snapshots, database teams gained the ability to execute backup routines and use less storage resources. They also restore databases much more quickly from these snapshots rather than full backups. These times were reduced by 60% to 80%. The manager, database engineering, at an investment company said: “A 10 TB PostgreSQL database restoration would have taken close to six hours prior to NDB. Now we can get that database restored within a little over six minutes.”
Organizations also saved money on their storage costs due to NDB’s compression algorithms and other storage efficiencies. The senior database consultant at the banking institution said their company cut its annual on-premises storage expense by more than 50%.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
Using NDB’s storage capabilities save the composite $125,000 annually.
DBAs conduct production backup routines on a daily basis. These routines are compressed by one hour from automated script initiation and reduced backup monitoring.
There is one restore event per month.
With NDB, DBAs save two hours of effort during restore events.
The fully burdened hourly salary for a database administrator is $65.
A recapture rate of 75% is applied to the time savings.
Risks. The amount of time savings and productivity improvement may vary based on:
The number and variety of databases backed up daily and the number of restores required, which impacts the amount of time needed for these tasks.
Average salaries and benefits for database administrators.
Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $322,000.
389 hours
Task time savings for backup and restore events annually
“We are more optimized in database backup and recovery [with NDB]. It’s now [done] in minutes, when previously it took hours.”
Senior database consultant, banking
Storage And Time Savings In Backup/Restore
Ref.
Metric
Source
Year 1
Year 2
Year 3
E1
Savings in storage costs from snapshot backups
Interviews
$125,000
$125,000
$125,000
E2
Database backups
Interviews
365
365
365
E3
Time saved with NDB per backup (hours)
Interviews
1
1
1
E4
Database restores
Interviews
12
12
12
E5
Time saved with NDB per restore (hours)
Interviews
2
2
2
E6
Fully burdened hourly rate for a DBA FTE
Composite
$65
$65
$65
E7
Productivity recapture rate
TEI methodology
75%
75%
75%
Et
Storage and time savings in backup/restore
E1+((E2*E3)+(E4*E5))*E6*E7
$143,964
$143,964
$143,964
Risk adjustment
↓10%
Etr
Storage and time savings in backup/restore (risk-adjusted)
$129,568
$129,568
$129,568
Three-year total: $388,704
Three-year present value: $322,215
Reduction In Database Monitoring
Evidence and data. Database teams realized cost and time savings from routine, daily maintenance tasks. Interviewees said this enabled their organizations to reduce reliance and spending on external consultants or database vendor support and transition DBAs into more challenging database engineering work.
Two interviewees said their organization eliminated spending on external consultants, saving them hundreds of thousands of dollars each year. Two other interviewees said their organization freed as much as 50% of DBA time to focus on more database engineering activities in support of application development.
Interviewees explained the NDB management console provides centralized visibility of all databases. They said monitoring that previously took hours per day was automated and can be completed in half the time it previously took DBAs. The manager, database engineering, at an investment organization stated: “Monitoring used to be a manual checklist. Now it’s just a dashboard we glance at.”
NDB provides alerting and notifications about the success or failure of automated database lifecycle operations and warns users if any of these activitiesare not working as expected. For Time Machine backups, NDB provides the organizations with health monitoring on the state of backups. Interviewees noted NDB provides flexibility to integrate with third-party database monitoring solutions in lieu of natively providing database-level health monitoring.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
Prior to using NDB, eight DBAs each spent about 30 minutes per day monitoring their respective databases and performing maintenance tasks.
With NDB, one DBA spends about 60 minutes per day doing the same work.
The fully burdened hourly salary for a database administrator is $65.
A recapture rate of 75% is applied to the time savings.
Risks. The amount of time savings and productivity improvement may vary based on:
The number and variety of databases in the estate, which would impact the amount of manual monitoring before NDB.
Average salaries and benefits for database administrators.
Results. To account for these risks, Forrester adjusted this benefit downward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $85,000.
75%
Weekly time saved monitoring database estate
“We used to spend two to three hours daily just checking database health. Now it’s automated with NDB.”
Senior database consultant, banking
Reduction In Database Monitoring
Ref.
Metric
Source
Year 1
Year 2
Year 3
F1
Time spent monitoring databases per week before NDB (hours)
Interviews
20
20
20
F2
Time spent monitoring databases per week with NDB console (hours)
Interviews
5
5
5
F3
Time saved per year (hours)
(F1-F2)*52
780
780
780
F4
Fully burdened hourly rate for a DBA FTE
Composite
$65
$65
$65
F5
Productivity recapture rate
TEI methodology
75%
75%
75%
Ft
Reduction in database monitoring
F3*F4*F5
$38,025
$38,025
$38,025
Risk adjustment
↓10%
Ftr
Reduction in database monitoring (risk-adjusted)
$34,222
$34,222
$34,222
Three-year total: $102,666
Three-year present value: $85,106
Unquantified Benefits
Interviewees mentioned the following additional benefits that their organizations experienced but were not able to quantify:
Improvements in database security and compliance. Each interviewee emphasized that NDB enabled template-based deployments while ensuring consistent configurations and better compliance with internal and external audits. Interviewees mentioned that auditors typically focus on standardized database creation and maintenance processes. The senior database consultant at the bank elaborated: “NDB made it very easy because we have to create a template just one time, and then I am 100% sure it’s compliant. Otherwise, it would be a nightmare for us to make sure that everything is done correctly on [15] clusters.” Other features like encryption at rest, patch automation, and integrated monitoring further strengthen data protection and resilience against threats while providing processes that make compliance verification faster and more reliable.
Increased satisfaction for the DBA team. Interviewees explained that before using NDB, DBAs spent significant time on manual provisioning, patching, and refresh cycles — often during nights or weekends, leading to fatigue. But they said NDB’s automation and self-service capabilities allow these tasks to be completed in minutes instead of hours, which frees DBAs to focus on performance tuning, building automation pipelines, and future-proofing processes. Several interviewees noted this has made their teams much happier and allowed DBAs to learn additional skills. The manager, database engineering, at the investment organization said: “My DBA team has historically been very ops-focused. Now I have the opportunity to involve them in engineering efforts.” This change not only boosts morale but also enhances career growth by enabling DBAs to work on higher-value projects.
Having Nutanix as a strategic partner. Interviewees said they see Nutanix as a strategic partner that drives modernization and agility. The government interviewee cited collaborating with Nutanix for MongoDB sharding and native database DR via Oracle Cascaded Data Guard with multiple standbys.
“Standardization is another key benefit of Nutanix. … You have the same script on all databases, the same policy of backup, and the same policy of disaster recovery.”
Head of automation, government
Flexibility
The value of flexibility is unique to each customer. There are multiple scenarios in which a customer might implement Nutanix NDB and later realize additional uses and business opportunities, including:
Expanding NDB to encompass multiple database types, including open source. Interviewees said their organizations plan to expand their use of NDB to include modern database types (e.g., PostgreSQL, MongoDB) to further increase efficiencies and reduce costs. They explained that this would bring more databases under the standardized procedures that increase compliance. The head of automation at the government organization stated, “[NDB’s] ability to support multiple engines means we can consolidate different database types under one governance model.”
Operating in a hybrid environment. NDB abstracts the underlying environment layer, giving customers the option to run across on-premises, co-locations, and the public cloud, even in the same deployment. The manager, systems administration, at a hospitality organization stated: “We might look at moving the Nutanix NDB cluster to the cloud using NC2. [It’s the] same interface and same features, just without paying for hardware.”
Flexibility would also be quantified when evaluated as part of a specific project (described in more detail in Total Economic Impact Approach).
“We saw that Nutanix had the right foundations, and they were very willing to work with us in how we are able to shape the product for the future.”
Evidence and data. Interviewees said their organizations license Nutanix NDB with subscription term-based agreements that vary by the number of cores in their database servers. The interviewees’ organizations typically had three or more database clusters for production, development, test/QA, and possibly DR. Most of the organizations entered into multiyear contracts. Pricing may vary. Contact Nutanix for additional details.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
The composite operates its database servers on-premises across three clusters: production, development, and test/QA.
The production cluster consists of five 32-core nodes.
The dev and test clusters consist of five 24-core nodes each.
The composite’s NDB subscription license fee is $1,000 per core (list price).
Risks. The amount that organizations pay for data license fees may vary based on the size and number of databases stored on servers with Nutanix software.
Results. To account for these risks, Forrester adjusted this cost upward by 0%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $995,000.
“The license fees were not insignificant but compared to the cost of DBA time and manual processes, it was a clear ROI.”
Manager, database engineering, investments
NDB License Fees
Ref.
Metric
Source
Initial
Year 1
Year 2
Year 3
G1
NDB License fees per core
Nutanix
$0
$1,000
$1,000
$1,000
G2
Cores per node (production)
Nutanix
0
32
32
32
G3
Nodes (production)
Composite
0
5
5
5
G4
Cores/node (dev/test/QA)
Composite
0
24
24
24
G5
Nodes (dev/test/QA)
Composite
0
10
10
10
Gt
NDB license fees
G1*(G2*G3+ G4*G5)
$0
$400,000
$400,000
$400,000
Risk adjustment
0%
Gtr
NDB license fees (risk-adjusted)
$0
$400,000
$400,000
$400,000
Three-year total: $1,200,000
Three-year present value: $994,741
Total Hardware Costs
Evidence and data. Interviewees said NDB runs on Nutanix NX appliances or hardware from several OEM partners, and their organizations chose different hardware vendors for on-premise installations. The NX appliance comes with native Acropolis Hypervisor (AHV), which can also run on the hardware of a qualified OEM partner. Interviewees’ organizations incurred capital expenses of between $400,000 and $1 million for hardware (for between 15 and 120 nodes) and associated support.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
The composite purchases five enterprise-grade 32-core nodes for its production databases.
The composite purchases 10 enterprise-grade 24-core nodes for its dev and test/QA databases.
Risks. The amount that organizations pay for hardware costs may vary based on:
The organization’s size.
The organization’s performance needs.
Results. To account for these risks, Forrester adjusted this cost upward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $220,000.
“Hardware was not the issue. The Nutanix platform replaced multiple legacy systems, so the overall cost was neutral or better.”
Cost of enterprise-grade 32-core servers for production cluster
Composite
$12,000
H2
Nodes
Composite
5
H3
Cost of enterprise-grade 24-core servers for dev/test/QA clusters
Composite
$10,000
H4
Nodes
Composite
10
H5
Maintenance costs
Composite
$0
$16,000
$16,000
$16,000
Ht
Total hardware costs
H1*H2+H3*H4+H5
$160,000
$16,000
$16,000
$16,000
Risk adjustment
↑10%
Htr
Total hardware costs (risk-adjusted)
$176,000
$17,600
$17,600
$17,600
Three-year total: $228,800
Three-year present value: $219,769
Internal Staffing Costs For Implementation
Evidence and data. Implementation experiences varied widely among interviewees’ organizations. Two of the five organizations expended only internal resources and required limited support from Nutanix. The others hired outside consultants to manage their implementations. Internal teams ranged from two to five FTEs working on a part-time basis over three to four months.
Each interviewee reported their organization’s implementation process was straightforward with few issues or delays. Tasks included planning and initial setup for each database cluster, development of database templates and governance rules, and then actual migration of databases.
Nutanix provided different training programs for interviewees’ organizations, including enablement sessions and hands-on workshops. These covered topics of provisioning, patching, cloning/refresh, and development pipeline integration.
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
The composite handles all setup and migration tasks internally with no outside consultants.
Two database engineers spend 100% of their time on the implementation.
Three infrastructure engineers spend 25% of their time on the implementation.
The fully burdened monthly salary for a database engineer is $15,300.
The fully burdened monthly salary for an infrastructure engineer is $11,800.
Risks. The amount that organizations pay for internal staffing for implementation may vary based on:
The number of types of databases migrated.
The types of features initially used in NDB.
Integration with existing development pipelines and self-service portals.
Average salaries and benefits for database engineers and infrastructure engineers.
Results. To account for these risks, Forrester adjusted this cost upward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $130,000.
3 months
Implementation timeline
“Compared to previous migrations, this was light-touch. We didn’t need a big project team.”
Infrastructure engineers who work on implementation
Interviews
3
I5
Allocation percentage
Interviews
25%
I6
Fully burdened monthly rate for an infrastructure FTE
Composite
$11,800
I7
Implementation time (months)
Interviews
3
It
Internal staffing costs for implementation
(I1*I2*I3+ I4*I5*I6)*I7
$118,350
$0
$0
$0
Risk adjustment
↑10%
Itr
Internal staffing costs for implementation (risk-adjusted)
$130,185
$0
$0
$0
Three-year total: $130,185
Three-year present value: $130,185
Administrative Costs
Evidence and data. Interviewees said the primary administrative task is monitoring the status of all databases with NDB’s management dashboard. Other tasks include template development and maintenance, database patching, and refresh support. Interviewees’ organizations allocate anywhere from a partial resource to three full-time resources. The head of database services at a bank remarked: “We used to spend hours every week on manual tasks. Now it’s all automated.”
Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:
One part-time resource is assigned to NDB administration.
The resource dedicates 50% of their time to administration in Year 1. As startup efforts decline and more tasks are automated, this percentage drops to 40% in Year 2 and to 30% in Year 3.
The fully burdened annual rate for a NDB DBA is $135,000.
Risks. The amount that organizations pay for administrative costs may vary based on:
The scope of the NDB features used.
The types of databases in the organization’s estate.
Average salaries and benefits for database administrators.
Results. To account for these risks, Forrester adjusted this cost upward by 15%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $157,000.
“Our DBAs now focus on tuning and resilience instead of installs and patches.”
Total costsTotal benefitsCumulative net benefitsInitialYear 1Year 2Year 3
Cash Flow Analysis (Risk-Adjusted)
Initial
Year 1
Year 2
Year 3
Total
Present Value
Total costs
($306,185)
($495,225)
($479,700)
($464,175)
($1,745,285)
($1,501,578)
Total benefits
$0
$1,377,798
$1,428,180
$1,482,761
$4,288,739
$3,546,876
Net benefits
($306,185)
$882,573
$948,480
$1,018,586
$2,543,454
$2,045,298
ROI
136%
Payback
<6 months
Please Note
The financial results calculated in the Benefits and Costs sections can be used to determine the ROI, NPV, and payback period for the composite organization’s investment. Forrester assumes a yearly discount rate of 10% for this analysis.
These risk-adjusted ROI, NPV, and payback period values are determined by applying risk-adjustment factors to the unadjusted results in each Benefit and Cost section.
The initial investment column contains costs incurred at “time 0” or at the beginning of Year 1 that are not discounted. All other cash flows are discounted using the discount rate at the end of the year. PV calculations are calculated for each total cost and benefit estimate. NPV calculations in the summary tables are the sum of the initial investment and the discounted cash flows in each year. Sums and present value calculations of the Total Benefits, Total Costs, and Cash Flow tables may not exactly add up, as some rounding may occur.
From the information provided in the interviews, Forrester constructed a Total Economic Impact™ framework for those organizations considering an investment in Nutanix Database Service.
The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that NDB can have on an organization.
Due Diligence
Interviewed Nutanix stakeholders and Forrester analysts to gather data relative to NDB.
Interviews
Interviewed six decision-makers at five organizations using NDB to obtain data about costs, benefits, and risks.
Composite Organization
Designed a composite organization based on characteristics of the interviewees’ organizations.
Financial Model Framework
Constructed a financial model representative of the interviews using the TEI methodology and risk-adjusted the financial model based on issues and concerns of the interviewees.
Case Study
Employed four fundamental elements of TEI in modeling the investment impact: benefits, costs, flexibility, and risks. Given the increasing sophistication of ROI analyses related to IT investments, Forrester’s TEI methodology provides a complete picture of the total economic impact of purchase decisions. Please see Appendix A for additional information on the TEI methodology.
Total Economic Impact Approach
Benefits
Benefits represent the value the solution delivers to the business. The TEI methodology places equal weight on the measure of benefits and costs, allowing for a full examination of the solution’s effect on the entire organization.
Costs
Costs comprise all expenses necessary to deliver the proposed value, or benefits, of the solution. The methodology captures implementation and ongoing costs associated with the solution.
Flexibility
Flexibility represents the strategic value that can be obtained for some future additional investment building on top of the initial investment already made. The ability to capture that benefit has a PV that can be estimated.
Risks
Risks measure the uncertainty of benefit and cost estimates given: 1) the likelihood that estimates will meet original projections and 2) the likelihood that estimates will be tracked over time. TEI risk factors are based on “triangular distribution.”
Financial Terminology
Present value (PV)
The present or current value of (discounted) cost and benefit estimates given at an interest rate (the discount rate). The PV of costs and benefits feed into the total NPV of cash flows.
Net present value (NPV)
The present or current value of (discounted) future net cash flows given an interest rate (the discount rate). A positive project NPV normally indicates that the investment should be made unless other projects have higher NPVs.
Return on investment (ROI)
A project’s expected return in percentage terms. ROI is calculated by dividing net benefits (benefits less costs) by costs.
Discount rate
The interest rate used in cash flow analysis to take into account the time value of money. Organizations typically use discount rates between 8% and 16%.
Payback
The breakeven point for an investment. This is the point in time at which net benefits (benefits minus costs) equal initial investment or cost.
Appendix A
Total Economic Impact
Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of business and technology initiatives to both senior management and other key stakeholders.
1 Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists solution providers in communicating their value proposition to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of business and technology initiatives to both senior management and other key stakeholders.
2 List price. Contact vendor for details.
[CONTENT]
Disclosures
Readers should be aware of the following:
This study is commissioned by Nutanix and delivered by Forrester Consulting. It is not meant to be used as a competitive analysis.
Forrester makes no assumptions as to the potential ROI that other organizations will receive. Forrester strongly advises that readers use their own estimates within the framework provided in the study to determine the appropriateness of an investment in Nutanix Database Service.
Nutanix reviewed and provided feedback to Forrester, but Forrester maintains editorial control over the study and its findings and does not accept changes to the study that contradict Forrester’s findings or obscure the meaning of the study.
Nutanix provided the customer names for the interviews but did not participate in the interviews.
Consulting Team:
Jonathan Whaling
Published
February 2026
The Total Economic Impact™ Of Nutanix Database Service (NDB)
This study is commissioned by Nutanix and delivered by Forrester Consulting. It is not meant to be used as a competitive analysis.