Total Economic Impact

The Total Economic Impact™ Of The Alkami Digital Banking Solution

Cost Savings And Business Benefits Enabled By The Digital Banking Solution

A FORRESTER TOTAL ECONOMIC IMPACT STUDY COMMISSIONED BY Alkami, NOVEMBER 2025

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Total Economic Impact

The Total Economic Impact™ Of The Alkami Digital Banking Solution

A FORRESTER TOTAL ECONOMIC IMPACT STUDY COMMISSIONED BY Alkami, NOVEMBER 2025

Cost Savings And Business Benefits Enabled By The Digital Banking Solution

Forrester Print Hero Background

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Value must be greater than or equal to
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Inputs

Customize these inputs with data for your organization.

Name of your organization

Currency

Exchange Rate

Asset size

Number of employees

Total members

Total number of active digital banking users


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Introduction

This interactive tool is based upon “The Total Economic Impact™ Of The Alkami Digital Banking Solution,” a commissioned study conducted by Forrester Consulting on behalf of Alkami in November 2025.

Forrester interviewed 11 representatives of four organizations using the Alkami Digital Banking Solution to identify and quantify potential key benefits of investing in the Alkami Digital Banking Solution.

Use the inputs on the left to customize the analysis and estimate the potential impact that an investment in the Alkami Digital Banking Solution can bring to your organization.

Results for:

0%

Return on investment (ROI)

 

Net present value (NPV)

 

Benefits (Three-Year)

[CHART DIV CONTAINER]
Increased loan interest income
Marketing efficiency gain
Increased credit card income
Electronic document savings
Development cost reduction with the Alkami SDK
Fraid reduction/deterred loss with BioCatch

Financial Summary

Consolidated Three-Year, Risk-Adjusted Metrics for

0%

Return on investment (ROI) 

Benefits PV 

Net present value (NPV) 

Payback 

Cash Flow Chart (Risk-Adjusted)

[CHART DIV CONTAINER]
Total costs Total benefits Cumulative net benefits Initial Year 1 Year 2 Year 3
Cash Flow Analysis (Risk-Adjusted)
  Initial Year 1 Year 2 Year 3 Total Present Value
Total costs $0 $0 $0 $0 $0 $0
Total benefits $0 $0 $0 $0 $0 $0
Net benefits $0 $0 $0 $0 $0 $0
ROI           0%
Payback period (months)          

Quantified benefit data as applied to
Total Benefits
Ref. Benefit Year 1 Year 2 Year 3 Total Present Value
Atr Increased loan interest income $0 $0 $0 $0 $0
Btr Marketing efficiency gain $0 $0 $0 $0 $0
Ctr Increased credit card income $0 $0 $0 $0 $0
Dtr Electronic document savings $0 $0 $0 $0 $0
Etr Development cost reduction with the Alkami SDK $0 $0 $0 $0 $0
Ftr Fraud reduction/deterred loss with BioCatch $0 $0 $0 $0 $0
  Total benefits (risk-adjusted) $0 $0 $0 $0 $0
Increased Loan Interest Income

Alkami enables organizations to increase their total loans through targeted marketing campaigns that use Alkami targeting.

Increased Loan Interest Income
Ref. Metric Source Year 1 Year 2 Year 3
A1 Total loans Scaled to $0 $0 $0
A2 Percentage of new loans closed due to Alkami functionality and improved targeting Interviews 0% 0% 0%
A3 Total increase in loans as a result of Alkami targeting A1*A2 $0 $0 $0
A4 Monthly interest income rate Interviews 0% 0% 0%
At Increased loan interest income A3*A4*12 $0 $0 $0
  Risk adjustment ↓5%      
Atr Increased loan interest income (risk-adjusted)   $0 $0 $0
Three-year total: $0 Three-year present value: $0
Marketing Efficiency Gain

Alkami can help organizations develop and run more specific and targeted campaigns without increasing marketing personnel capacity. Its Data and Marketing Solution can assist organizations in understanding their account holders’ financial behaviors, applying AI models, and automating always-on marketing campaigns.

Marketing Efficiency Gain
Ref. Metric Source Year 1 Year 2 Year 3
B1 Total marketing staff Scaled to 0 0 0
B2 Additional marketing capacity required to manage campaigns without Alkami Interviews 0% 0% 0%
B3 Additional marketing FTEs required without Alkami B1*B2 0 0 0
B4 Fully burdened annual salary for a marketing FTE TEI study $0 $0 $0
B5 Additional data science FTEs needed with Alkami B3*10% 0 0 0
B6 Fully burdened annual salary for a data science FTE TEI study $0 $0 $0
Bt Marketing efficiency gain (B3*B4)+(B5*B6) $0 $0 $0
  Risk adjustment ↓5%      
Btr Marketing efficiency gain (risk-adjusted)   $0 $0 $0
Three-year total: $0 Three-year present value: $0
Increased Credit Card Income

The Alkami Digital Banking Solution may increase product use by enabling member services improvements. This could result in higher engagement through digital channels, helping increase credit card use and the associated income.

Increased Credit Card Income
Ref. Metric Source Year 1 Year 2 Year 3
C1 Total members 0 0 0
C2 Percentage of members with credit cards Interviews 0% 0% 0%
C3 Total credit cards C1*C2 0 0 0
C4 Annual income increase per card as a result of Alkami Interviews $0 $0 $0
Ct Increased credit card income C3*C4 $0 $0 $0
  Risk adjustment ↓5%      
Ctr Increased credit card income (risk-adjusted)   $0 $0 $0
Three-year total: $0 Three-year present value: $0
Electronic Document Savings

Alkami’s combination of improved marketing and digital functionality can enable organizations to reduce costs by eliminating paper statements and encouraging members to switch to e-statements.

Electronic Document Savings
Ref. Metric Source Year 1 Year 2 Year 3
D1 Total active users 0 0 0
D2 Average savings per user Interviews $0 $0 $0
Dt Electronic document savings D1*D2 $0 $0 $0
  Risk adjustment ↓5%      
Dtr Electronic document savings (risk-adjusted)   $0 $0 $0
Three-year total: $0 Three-year present value: $0
Development Cost Reduction With The Alkami SDK

Alkami’s software development kit (SDK) can help internal developers reduce timelines and collect more data for projects and applications.

Development Cost Reduction With The Alkami SDK
Ref. Metric Source Year 1 Year 2 Year 3
E1 Reduction in cost per software application with Alkami Interviews $0 $0 $0
E2 Average software applications required annually Interviews 0 0 0
Et Development cost reduction with the Alkami SDK E1*E2 $0 $0 $0
  Risk adjustment ↓5%      
Etr Development cost reduction with the Alkami SDK (risk-adjusted)   $0 $0 $0
Three-year total: $0 Three-year present value: $0
Fraud Reduction/Deterred Loss With BioCatch

Alkami's integrated third-party partner, BioCatch, can help organizations reduce fraud and deter loss. Using BioCatch's risk rating can help organizations improve their responses to fraud and reduce the monetary impact of attacks.

Fraud Reduction/Deterred Loss With BioCatch
Ref. Metric Source Year 1 Year 2 Year 3
F1 Total fraudulent activities mitigated Scaled to 0 0 0
F2 Average loss mitigated per event Interviews $0 $0 $0
Ft Fraud reduction/deterred loss with BioCatch F1*F2 $0 $0 $0
  Risk adjustment 10%      
Ftr Fraud reduction/deterred loss with BioCatch (risk-adjusted)   $0 $0 $0
Three-year total: $0 Three-year present value: $0

Quantified cost data as applied to
Total Costs
Ref. Cost Initial Year 1 Year 2 Year 3 Total Present Value
Gtr Alkami costs $0 $0 $0 $0 $0 $0
Htr Internal implementation costs $0 $0 $0 $0 $0 $0
Itr Ongoing internal Alkami administration cost $0 $0 $0 $0 $0 $0
Jtr Marketing campaign administration $0 $0 $0 $0 $0 $0
  Total costs (risk-adjusted) $0 $0 $0 $0 $0 $0
Alkami Costs

Organizations can expect to incur integration and annual subscription fees, which include Alkami and third-party products. Initial costs include professional services, licensing costs, and third-party and consultant fees.

Alkami Costs
Ref. Metric Source Initial Year 1 Year 2 Year 3
G1 Initial costs Scaled to $0
G2 Monthly rate per active user (initial) TEI study $0 $0 $0
G3 Active users (initial) 0 0 0
G4 Monthly rate per active user (incremental) TEI study $0 $0
G5 Active users (incremental) Scaled to 0 0
G6 Annual subscription cost (G2*G3+G4*G5)*12 $0 $0 $0
Gt Alkami costs G1+G6 $0 $0 $0 $0
  Risk adjustment 5%        
Gtr Alkami costs (risk-adjusted)   $0 $0 $0 $0
Three-year total: $0 Three-year present value: $0
Internal Implementation Costs

Organizations can expect to incur internal labor costs to implement the Alkami Digital Banking Solution. The implementation process typically takes nine months.

Internal Implementation Costs
Ref. Metric Source Initial Year 1 Year 2 Year 3
H1 Core team members Scaled to 0
H2 Percentage of core team member time needed for implementation Interviews 0%
H3 Additional team members Scaled to 0
H4 Percent of additional team member time needed for implementation Interviews 0%
H5 Fully burdened annual salary for an FTE TEI study $0
H6 Length of implementation Interviews 0
Ht Internal implementation costs (((H1*H2)+(H3+H4))*H5)*H6 $0 $0 $0 $0
  Risk adjustment 5%        
Htr Internal implementation costs  (risk-adjusted)   $0 $0 $0 $0
Three-year total: $0 Three-year present value: $0
Ongoing Internal Alkami Administration Cost

Organizations can expect to incur internal labor costs to support the maintenance of the Alkami Digital Banking Solution. Ongoing management can be expected to be moderate across teams.

Ongoing Internal Alkami Administration Cost
Ref. Metric Source Initial Year 1 Year 2 Year 3
I1 FTEs required for Alkami maintenance Interviews
I2 Percentage of FTE time required Interviews 0% 0% 0%
I3 Fully burdened annual salary for an FTE TEI study $0 $0 $0
It Ongoing internal Alkami administration cost I1*I2*I3 $0 $0 $0
  Risk adjustment 5%        
Itr Ongoing internal Alkami administration cost (risk-adjusted)   $0 $0 $0 $0
Three-year total: $0 Three-year present value: $0
Marketing Campaign Administration

Organizations can expect to incur internal labor costs to support segmentation and marketing efforts.

Marketing Campaign Administration
Ref. Metric Source Initial Year 1 Year 2 Year 3
J1 Marketing staff required Scaled to 0 0 0
J2 Percentage of marketing staff time needed Interviews 0% 0% 0%
J3 Fully burdened annual salary for a marketing analyst TEI study $0 $0 $0
Jt Marketing campaign administration K1*K2*K3 $0 $0 $0 $0
  Risk adjustment 5%        
Jtr Marketing campaign administration (risk-adjusted)   $0 $0 $0 $0
Three-year total: $0 Three-year present value: $0

From the information provided in the interviews, Forrester constructed a Total Economic Impact™ framework for those organizations considering an investment in the Digital Banking Solution.

The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that the Digital Banking Solution can have on an organization.

Due Diligence

Interviewed Alkami stakeholders and Forrester analysts to gather data relative to the Digital Banking Solution.

Interviews

Interviewed 11 representatives at organizations using the Digital Banking Solution to obtain data about costs, benefits, and risks.

Financial Model Framework

Constructed a financial model representative of the interviews using the TEI methodology and risk-adjusted the financial model based on issues and concerns of the interviewees.

ROI Calculator

Constructed a calculator based on the model in the associated study and in accordance with Forrester and TEI standards. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.

Disclosures

Readers should be aware of the following:

This study is commissioned by Alkami and delivered by Forrester Consulting. It is not meant to be used as a competitive analysis.

Forrester makes no assumptions as to the potential ROI that other organizations will receive. Forrester strongly advises that readers use their own estimates within the framework provided in the study to determine the appropriateness of an investment in the Alkami Digital Banking Solution. For any interactive functionality, the intent is for the questions to solicit inputs specific to a prospect's business. Forrester believes that this analysis is representative of what companies may achieve with Digital Banking Solution based on the inputs provided and any assumptions made. Forrester does not endorse Alkami or its offerings. Although great care has been taken to ensure the accuracy and completeness of this model, Alkami and Forrester Research are unable to accept any legal responsibility for any actions taken on the basis of the information contained herein. The interactive tool is provided ‘AS IS,’ and Forrester and Alkami make no warranties of any kind.

The results generated by the ROI calculator are estimates only and should only be used as a guide to evaluate the potential savings and return on investment. ROI depends on financial, market, economic, and other factors that are subject to fluctuation and may not be predictable. Accordingly, actual results will vary.

Alkami reviewed and provided feedback to Forrester, but Forrester maintains editorial control over the study and its findings and does not accept changes to the study that contradict Forrester’s findings or obscure the meaning of the study.

Alkami provided the customer names for the interviews but did not participate in the interviews.

Consulting Team:

Shaheen Z Parks

Published

November 2025

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